Emotional Intelligence Chapter 3

What Is Emotional Intelligence? Emotional Intelligence (EI) is the ability to identify, use, understand, and manage moods, feelings, and attitudes. EI consists of two general abilities: Understanding emotions Managing emotions

What Is Emotional Intelligence? (continued) You and your emotions are not one and the same Develop an awareness of how your emotions affect you Think of your EI as a work in progress

Emotional Intelligence in Everyday Life Naming and labeling emotions strengthens EI skills Hearing something emotional often triggers our own emotional reaction Consider how to use logic rather than your own emotional reactions to evaluate a situation and be helpful to others

Emotional Intelligence in Everyday Life (continued) Motivation Positive feedback can help you stay motivated Draw from past positive experiences to propel yourself through a current challenge Resilience Look past negative experiences, learn from them, and try again Developing coping mechanisms and life skills leads to resilience

Emotional Intelligence in Everyday Life (continued) Balance and priority management Finding balance goes beyond taking care of obligations and extends to your mental and physical health Using healthy EI to prioritize involves applying time- management techniques to handle your obligations More balance in your day leads to more confidence

Emotional Intelligence in Everyday Life (continued) Anger management Important EI skill to develop Anger: Can hurt others and harm your mental and physical health Does not always result in negative consequences Is a primary, natural, and mature emotion because it can mobilize us to take corrective action

Developing Emotional Intelligence Identifying competencies: Bar-On model Demonstrates how categories of emotional intelligence directly affect general mood and lead to effective performance

Developing Emotional Intelligence (continued) Intrapersonal skills Emotional self-awareness Assertiveness Independence Self-regard Self-actualization

Developing Emotional Intelligence (continued) Interpersonal skills Empathy Social responsibility Interpersonal relationships Adaptability Reality testing Flexibility Problem solving

Developing Emotional Intelligence (continued) Stress management Stress tolerance Impulse control Overall mood Optimism Happiness

How Emotions Affect Success Emotions are strongly tied to physical and psychological well-being Research indicates students with strong EI skills are more likely to succeed in college Motivation One of the most important attributes college students can have Strive to discover and nurture your motivation

How Emotions Affect Success (continued) Resilience Stronger EI leads to greater resilience Students with healthy EI are likely to act proactively Students with unhealthy EI are likely to struggle academically Persistence Persistent students make forward progress through challenging situations, even if progress is slow

How Emotions Affect Success (continued) Delaying gratification Students who can delay gratification tend to do better overall Stanford Marshmallow Study Children who waited to eat the marshmallow scored an average of 210 points higher on the SAT Had more confidence, better concentration, and reliability Held better-paying jobs Reported being more satisfied with life

How Emotions Affect Success (continued) Healthy EI and the first-year seminar Researchers have found that college students enrolled in a first-year seminar who demonstrated good EI skills were more likely to do better in college

Tech Tip: Use Blogs and Twitter Research areas that you find interesting on blogging sites Add the blog’s app to your phone or tablet Participate in a network of people who share your interests

How to Improve Your Emotional Intelligence Developing EI is important toward getting the full benefits of college Strategies to improve EI: Identify your strengths and weaknesses Set realistic goals Formulate a plan Check your progress on a regular basis