Becoming a Health-e-Arizona Plus Community Partner

What is Health-e-Arizona Plus? Also known as HEAplus https://youtu.be/PKid-GFftqA Health-e-Arizona Plus (HEAplus) is Arizona’s online application system for AHCCCS Medical Assistance, Cash and Nutrition Assistance. Arizona families can apply, renew and report changes online at www.healthearizonaplus.gov or visit a HEAplus Community Partner for assistance. HEAplus offers features that insure personal information is kept safe and secure and utilizes electronic information to verify many eligibility factors. Applicants who do not qualify for Medicaid will be connected to the Federal Health Insurance Marketplace (FFM) where they may qualify for premium tax credits and cost sharing reductions. Reaching across Arizona to provide comprehensive quality health care for those in need

Who Can Use HEAplus? Public Access to HEAplus Anyone can access www.healthearizonaplus.gov Become a HEAplus Community Partner There are two ways to use HEAplus: Public Access. Anyone can access www.healthearizonaplus.gov from any internet connection. logon and create your own account. Become a HEAplus Community Partner Reaching across Arizona to provide comprehensive quality health care for those in need

What is an HEAplus community Partner Organization? 200 organizations currently participate Over 400 locations 1700 Assistors HEAplus Community Partner Organizations Today there are over 200 Community Partner organizations in more than 400 locations throughout the state using HEAplus to help Arizona families apply online for AHCCCS Medical Assistance, and Nutrition and Cash Assistance. Application assistors from these community partner organizations complete HEAplus applications during an interactive interview with the customer. With improved access to electronic data sources, HEAplus is often able to verify much of the information that is needed for an eligibility decision. When electronic sources do not verify the information needed, assistors can help customers submit documents to their HEAplus application electronically. Assistors can track the progress of the application and help their customers throughout the application process Reaching across Arizona to provide comprehensive quality health care for those in need

Advantages of being a HEAplus Community Partner Organization Personalized support Apply for multiple programs Electronic verification Detailed list of documents required Electronic document submission Track the status of an application Workloads Special Community Partner call center Advantages Provide personalized support to customers in your community Help customers apply for multiple programs in one process Obtain real-time electronic verification of many eligibility factors Provide customers with a detailed list of documents that may be required for the application determination Electronically submit customers’ documents to ensure quick and secure receipt Track application status, including final eligibility results, for customers without contacting state agencies Easily monitor applications through the Workload Management feature Access to a call center that helps assistors resolve problems with applications. Reaching across Arizona to provide comprehensive quality health care for those in need

How to Become a HEAplus Community Partner Visit the AHCCCS website: https://www.azahcccs.gov/Resources/CommunityPartners/HEAplus.html Follow the 5 easy steps under “How to become a HEAplus Community Partner” If you have additional questions about becoming a HEAplus Community Partner, please contact us at: HEAAHCCCS@azahcccs.gov Reaching across Arizona to provide comprehensive quality health care for those in need

Questions? Reaching across Arizona to provide comprehensive quality health care for those in need