Network Performance Manager PathSolutions VoIP Manager Network Performance Manager Rapid Troubleshooting for Data, VoIP, and Video Confidential 1

Discovering Problems 3:09pm 20% Packet loss due to duplex mismatch Over-utilized WAN link causes packet loss We all know that packet loss, latency, and jitter can cause poor call quality. <SPACE> Finding the exact source and cause of these can be difficult without the right instrumentation. Network issues can be caused in a variety of locations by a variety of reasons. Understanding and diagnosing problems requires visibility to the entire network. Knowing what to look for can be tricky, as networks are dynamic and change over time. What is required is a tool that can point out the problems no matter where or when they occur. 4:26pm Broadcast storm caused by mis-configured network printer 11:15am Performance degradation due to under-powered router

Solution Requirements PathSolutions VoIP Manager Solution Requirements Detect: WHEN network problems occur WHERE network problems occur WHY network problems occur Install & Auto-configure in under 15 minutes. Run on low-end hardware or VM (saves $$$). PathSolutions VoIP Manager

How PathSolutions Works All Switches and Routers are queried for information Install PathSolutions Getting continuous visibility into the entire network is the optimal solution. Here’s how PathSolutions Network Performance Manager works: Network Manager installs on one computer in the network. <SPACE> It communicates with all of your network devices via SNMP <SPACE> to gain visibility into all links in the network. With this configuration, every single link is monitored without having to deploy agents across the network, or configure span ports. In addition, specific errors (like duplex mis-matches or cable faults) can be detected on any link to pinpoint the exact source of packet loss. Result: One location is able to monitor all links in the entire network for performance and errors

Benefits of PathSolutions PathSolutions VoIP Manager Benefits of PathSolutions Total Network Visibility™ Continuous Monitoring Wildcard Alerting Vendor Neutral Solution PathSolutions VoIP Manager

Best Practices Establish Baseline of Network Health 28% Loss from Duplex mismatch 12% Loss from Alignment Errors Getting continuous visibility into the entire network is the optimal solution. Here’s how PathSolutions Network Manager works: Network Manager installs on one computer in the network. <SPACE> It communicates with all of your network devices via SNMP <SPACE> to gain visibility into all links in the network. With this configuration, every single link is monitored without having to deploy agents across the network, or configure span ports. In addition, specific errors (like duplex mis-matches or cable faults) can be detected on any link to pinpoint the exact source of packet loss. 11% Loss from Collisions 7% Loss from cabling fault

Best Practices Repair Issues 28% Loss from Duplex mismatch 12% Loss from Alignment Errors Getting continuous visibility into the entire network is the optimal solution. Here’s how PathSolutions Network Manager works: Network Manager installs on one computer in the network. <SPACE> It communicates with all of your network devices via SNMP <SPACE> to gain visibility into all links in the network. With this configuration, every single link is monitored without having to deploy agents across the network, or configure span ports. In addition, specific errors (like duplex mis-matches or cable faults) can be detected on any link to pinpoint the exact source of packet loss. 11% Loss from Collisions 7% Loss from cabling fault

Best Practices Monitoring & Alerting Alert MSP Portal Getting continuous visibility into the entire network is the optimal solution. Here’s how PathSolutions Network Manager works: Network Manager installs on one computer in the network. <SPACE> It communicates with all of your network devices via SNMP <SPACE> to gain visibility into all links in the network. With this configuration, every single link is monitored without having to deploy agents across the network, or configure span ports. In addition, specific errors (like duplex mis-matches or cable faults) can be detected on any link to pinpoint the exact source of packet loss. 11% Loss from Collisions

Web-Based Reports View current utilization of any interface Check historical usage of any interface Historical utilization and packet loss tracking is provided for every interface in the network so it’s easy to see what happened on any interface at any point in time. Since over-utilized links are the primary source of latency and jitter on the network, we track utilization for every link. <SPACE> Current utilization is also available for any interface. This gives you the ability to see what is happening instantaneously.

Network Prescription Network Prescription provides deep error analysis SwitchMonitor makes it easy to find network bottlenecks and discover network errors. A “Network Prescription” is offered for each network interface that has problems. This prescription provides network engineers of all experience levels the tools and information they need to keep the network running smoothly. <SPACE> In addition, specific error descriptions and possible causes are listed for each error type to speed resolution of network issues. Additional error details are provided to remedy the problem

Emailed Reports Provides daily visibility into overall network health The system emails out a “Daily Network Weather Report” so you will proactively know the health of your network every morning. This keeps you informed of problems that may arise because of interfaces that exceed thresholds. <SPACE> You can quickly drill down to problem interfaces to see the sources of network faults. Easily drill down to problem interfaces

PathSolutions VoIP Manager Dynamic Network Map WAN link current utilization updates every 5 seconds for complete network performance visibility

PathSolutions VoIP Manager Key Differences Comprehensive coverage Localization of errors Determination of exact error cause Continuous monitoring Less installation/configuration effort Centralized Alerting PathSolutions VoIP Manager