Fundamental questions Good Enough Guide Training [insert location], [insert date]

What matters to you? What question do you ask yourself about your humanitarian work?

What matters to you? How are we involving the women, men and children most affected by the emergency in planning, implementing and judging our response? How are we involving the women, men and children most affected by the emergency in planning, implementing and judging our response? Are we good enough? Are we good enough? What difference are we making? What difference are we making?

The good enough challenge! What difference are we making? What difference are we making? How are we involving the women, men and children most affected by the emergency in planning, implementing and judging our response? How are we involving the women, men and children most affected by the emergency in planning, implementing and judging our response? Are we good enough? Are we good enough?

Accountability elements Good Enough Guide Training

The accountability elements

Participation The process by which an organisation enables key stakeholders to play an active role in the decision-making processes that affect them. The organisation must have clear guidelines (and practices) enabling it to prioritise stakeholders appropriately and to be responsive to the differences in power between them. In particular, mechanisms need to be in place to ensure that the most marginalised and affected are represented and have influence.

Leadership / governance leaders and managers in agencies articulate what accountability means to them and to the organisation; policy and practice is explicit about expectations around accountability accountability is modelled and demonstrably valued by leaders and managers.

Transparency The provision of accessible and timely information to stakeholders and the opening up of organisational procedures, structures and processes that affect them. To be transparent an organisation needs to do more than disclose standardised information. It also needs to provide stakeholders with the information they require to make informed decisions and choices. In this way transparency is more than just a one-way flow of information; it is an ongoing dialogue between an organisation and its stakeholders over information provision.

Feedback The systems, processes, attitudes and behaviours through which an organisation can truly listen to its stakeholders. Feedback is essential for organisations to understand whether they are meeting the agreed needs / wishes or wants of their stakeholders. Feedback Mechanisms must be in place and must be robust enough to support complaints about breaches in policy and stakeholder dissatisfaction. These mechanisms allows appropriate corrective corporate action to be triggered.

DME The processes used by an organisation, with involvement from key stakeholders, to: monitor and review its progress and results against goals and objectives; feed learning back into the organisation on an ongoing basis reports on the results of the process. To increase accountability to stakeholders, goals and objectives must be designed in consultation with those stakeholders.

The accountability elements

Defining accountability Good Enough Guide Training

Making sure that the women, men and children affected by an emergency are involved in planning, implementing, and judging our response to their emergency too. Good Enough Guide page 4 Accountability

Means measuring the changes taking place as the result of an emergency project. At its simplest, impact measurement Means asking the people affected, What difference are we making? Their view of the project and its impact is more important than anybody elses. Good Enough Guide page 4 Impact measurement

A view from the UN To be accountable to our beneficiaries, we must close the gap between what we practice and what we preach. We most improve both what we do, and how we do it. Jan Egeland, UN Under-Secretary General for Humanitarian Affairs and Emergency

Is it good enough? Good Enough Guide Training

Establishing if a tool is good enough MEET THE ESSENTIALS REALISTIC SIMPLE ENOUGH TIME SECURITY / STAFF WELLBEIN G RESPECT STANDARDS ENOUGH $$$ ENOUGH $$$ ENOUGH CAPABLE STAFF USEFUL AND RELEVANT

The Good Enough Guide: an overview Good Enough Guide Training

Practical, for field staff Good enough Non-prescriptive The Good Enough Guide

Content Preface and description of terms

Content Preface and description of terms 5 principles

Content Preface and description of terms 5 principles 14 tools

Content Preface and description of terms 5 principles 14 tools Appendices

Where to get it?

Communication materials Look on the ECB site for communication materials!

Accountability initiatives Good Enough Guide Training

Accountability Initiatives Sphere HAP - I ALNAP People in Aid The Red Cross Code of Conduct

SPHERE CODE OF CONDUCT HAP ALNAP QUALITY COMPAS PEOPLE IN AID Accountability Initiatives GOOD ENOUGH APPROACH Minimum standards to ensure life with dignity Tools for programme management Lessons learned, analysis, tools Principles of conduct strengthen accountability of organizations and monitor compliance Good practice In managing people

Sphere People-centred humanitarian response Peoples capacity and strategies to survive with dignity are integral to the design and approach of humanitarian response. (core standard 1) Performance, transparency and learning The performance of humanitarian agencies is continually examined and communicated to stakeholders; projects are adapted in response to performance. (core standard 5)

HAP Accountability is the means through which power is used responsibly. It is a process of taking into account the views of, and being held accountable by, different stakeholders, and primarily the people affected by authority or power.