Admin: Searching for a reservation Viewing the Trip Folder

Log in to pinSIGHT and click on Go To BACK OFFICE

There are 2 ways to view your bookings: From the home page you can use the search boxes to search for a specific booking using Search by Trip ID Customer Name Customer Email Address Registered Customer Name

There are 2 ways to view your bookings (cont): From the home page you can use the Reports option to view one or many bookings. Click on Reports - > Reservation

Using the Reports section to search: You can search by: Booking Status Guest Name Start / End Date (either Booking Date or Travel Date) Rate Type Guest Email Currency Click Get Report to view results

Viewing the Reservation report: The reservation report will appear on the home page after you search If you need an Excel file, click Export:

Viewing the Reservation report: To view an individual reservation click on the Trip ID #

The Trip Folder: The Trip Folder is separated into 4 sections: Booking Information Trip Summary Process Bookings Your Earnings

The Trip Folder: The Booking Information tab displays pinSIGHT Trip ID, Guest Details and total cost

The Trip Folder: The Trip Summary tab displays Hotel Name, Supplier Ref #, Booking Status and a link to print a voucher for your customer

The Trip Folder: The Process Bookings tab has some of the same info available on the Trip Summary page but from this page you can: View full details of the booking (including dates and cancel policy) Cancel the booking

The Trip Folder: The Your Earnings tab has the booking total as well as your expected commissions