Voice User Interface Improved Greetings Cisco Unity Connection 1.2

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Presentation transcript:

Voice User Interface Improved Greetings Cisco Unity Connection 1.2 Mike Maas (mikemaas@cisco.com) Unified Communications Business Unit (UCBU) May 2006

Improved Greetings Overview

Improved Greetings Overview Prior Menu Structure slowed greetings access Flattened conversation to allow commands from Main Menu Standard, Busy, Alternate, Holiday, Closed, Internal

Improved Greetings Demonstration

Improved Greetings Improved Greetings (User) Play (TYPE) Greeting Play my Greeting Play Alternate Greeting Record (TYPE) Greeting Record my Greeting Change the Holiday Greeting Enable/Disable Greeting Turn on my Busy Greeting Turn off my Internal Greeting Greeting Defaults Use the default for my greeting Use nothing for my Standard Greeting Greetings Help

Improved Greetings Administration

Improved Greetings Administration Configuration Greetings configuration through the SA/CPCA

Improved Greetings Troubleshooting

Improved Greetings Troubleshooting Diagnostics

Presentation_ID © 2003 Cisco Systems, Inc. All rights reserved. 10 10 10