Professional Network Services First PC Professional Network Services & Computer Support

Agenda 1. About First PC 2. Computer Support Services 3. Network Support Services 4. Contact Information

About First PC First PC is a fast-growing provider of value-added Information Technology consulting, business transformation, e-commerce, website design and development and network infrastructure services. Through our leading-edge focus, First PC develops partnerships with customers and vendors alike to achieve highly customized and state-of-the-art technology solutions. Txt Text Text

About First PC First PC designs, implements, and manages complex e-business solutions, and delivers these systems with Quality and Customer Satisfaction as a critical-success metric. Our goal is to help you maximize your information systems investments in order to provide core-business competitive advantage by use of Internet technologies. To this end, we strive to understand and identify all of your business needs. By understanding your requirements, we design custom solutions that work for your business, then we provide the expert knowledge and support to implement that solution

Services Computer Support Services Plus: Patch & Update Installation Hardware Maintenance Virus & Spy ware check Software Upgrades PC Support Printing Problems All above services Plus: User Management Security Assessments Server Support Backup Monitoring

Services Network Support Services WAN Troubleshooting Traffic Monitoring VLAN2 VPN Tunnels VPN/Dialup Support Adding new hosts Firewall & IDS configuration Router Configurations Creating Subnets Managing Switches Creating VLANs WAN Troubleshooting LAN Troubleshooting

Support Methods Phone On-Site E-mail Remote Ticketing Maintenance

Contact Information Contact Information www.firstpc.ca