Pipeline Safety Trust – 2009 Conference Communicating with Each Other Susan Waller Vice President, Stakeholder Outreach

July 31, 2009 Spectra Energy North America Assets 2 of Natural Gas Pipeline Throughput3.6 Tcf Miles of Transmission Pipe19,100 Miles of Gathering Pipe 62,500 Miles of Distribution Pipe37,000 Storage Capacity285 Bcf Retail Customers1.3 million

Communicating with Each Other Day to Day Our processes and practices support engaging with communities as a caring, responsible corporate partner. – Local personnel are available to have face-to-face conversations with our neighbors – Annual mailings provide information about our pipelines – Meetings every one to two years with local first responders – Local community and state events with officials – Participate in state One-Call – number available – Website includes pipeline location by zip code

Communicating with Each Other - Projects Were building new pathways to a secure sustainable energy future. – We communicate early, new pipeline expansion Informational meetings and mailings – We listen and respond to concerns and adjust project scope as we work together Review project scope with social and environmental impacts in mind – We seek win-win with additional information from all parties Good neighbors work together 4

We would like your feedback Susan Waller (713) Andrea Grover (713)