Direct Payment Financial Monitoring – The Doncaster Experience Anthony Patterson – Business Development Manager

Background Financial Monitoring Resources Financial Monitoring Tasks Limited Use of Pre-Payment Cards Social Care Culture Internal Audit Finding

Tackling Financial Monitoring Backlog Administration – Chasing Bank Statements Administration – Update Calculation Sheet Audits Risk Assessment – RAG Rating Pre-Payment Cards Dedicated Social Care Practitioner Outstanding Debt Performance Management and Reporting

Weekly Statistics Totals by Colour Colour Total Audit Required   Colour Total Audit Required Audit Not Due Total % not due Total % Green Green 420 10 410 Amber 149 36 113 Red 132 96 New 55 15 40 Totals 756 157 599 79.23% 55.56% Totals by Doc Type Doc Type PBBANK 211 32 179 PBDPA 288 58 230 PBMAN 257 67 190

Financial Monitoring – Audits Not Due

Financial Monitoring - % green

Debt Raised and Reasons Number Raised Debt Raised Client Contribution 206 426,992.27 Excess Balance 457 989,814.44 Final Balance 177 448,341.66 Mis-spent Money 103 376,611.88 Mixed 44 312,968.50 No Bank Statements 102 981,594.27 Blanks (unclear) 1 1,192.88 Total 1090 3,537,515.90

Key Events Oct 15 – Adults Financial Monitoring transferred to Finance and Corporate Services Jan 16 – Pre-Payment Cards – Preferred method of payment June 16 – Backlog of annual reviews cleared Oct 16 – New Domiciliary Care Contract Feb 17 – Childrens Financial Monitoring transferred to Finance and Corporate Services July 17 – Backlog of Childrens reviews cleared Nov 17 – Pre-Payment Card Transfer

Current Developments Financial Monitoring Outcome Recorded on Carefirst Pre-Payment Card Supplier Transfer Access to Managed Account Providers Pre-Payment Card transactions Money Management & Direct Payment Support Specification

Future Developments: Co-ordinate timing of Social Care and Financial Monitoring reviews Roll Out of Pre-Payment Cards to existing bank accounts Doncaster Integrated Peoples Solution CCG Fully Funded Cases – Information Sharing Agreement 4 weekly payments – Adults Annualised budgets – Children’s – 4 weekly payments Money Management Tender