TRAINING & DEVELOPMENT
Meaning Training: This term is often interpreted as the activity when an expert and learner work together to effectively transfer information from the expert to the learner (to enhance a learner's knowledge, attitudes or skills) so the learner can better perform a current task or job. Development: This term is often viewed as a broad, ongoing multi-faceted set of activities (training activities among them) to bring someone or an organization up to another threshold of performance.
Importance of Training & Development Optimum Utilization of Human Resources Development of Human Resources Development of skills of employees Productivity Team spirit Organization Culture Healthy work-environment Morale Image Profitability
Purpose of Training & Development Increased productivity. Reduced employee turnover. Increased efficiency resulting in financial gains. Decreased need for supervision.
Methods of Training & Development Cognitive methods Behavioral methods Management development method
COGNITIVE METHOD LECTURES DEMONSTRATIONS DISCUSSIONS COMPUTER BASED TRAINING (CBT)
BEHAVIORAL METHOD GAMES AND SIMULATIONS BEHAVIOR-MODELING BUSINESS GAMES CASE STUDIES EQUIPMENT STIMULATORS IN-BASKET TECHNIQUE ROLE PLAYS
MANAGEMENT DEVELOPMENT METHOD ON THE JOB TRAINING COACHING MENTORING JOB ROTATION JOB INSTRUCTION TECHNIQUE (JIT) OFF THE JOB TRAINING SENSITIVITY TRAINING TRANSACTIONAL ANALYSIS STRAIGHT LECTURES/ LECTURES SIMULATION EXERCISES
EVALUATION OF TRAINING “The assessment of the total value of a training system or programme in social as well as financial term.”
Benefits of evaluation Feedback to trainers on strengths and weakness of learning events. Better control over training functions. Validates worth of training function by facilitating line and staff functions. Helps in selection of cost effective training events, courses and programmes.
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