What is Healthy Living Pharmacy? Healthy Living Pharmacy (HLP) is a tiered quality framework aimed at: Achieving a change in staff attitudes and approach by sharing proactive healthy lifestyles advice thus improving the health and wellbeing of the local population Achieving consistent delivery of a broad range of high quality services through community pharmacies to meet local need Helping to reduce health inequalities

Why is HLP relevant? Community pharmacy is the first port of call for the health and social care needs of their community Your pharmacy has an increasing role in delivering health and wellbeing services The HLP framework is a mechanism which will support and enable you as pharmacy teams to enhance how you deliver all health services

Benefits of HLP for Lancs pharmacies Over 150 pharmacy staff were accredited to RSPH Level 2 Healthy Living Champion Standard and over 100 HLP Leaders All HLP staff have completed brief intervention training Developed a culture of pro-active Healthy Living principles through a team approach delivering a sustainable business model and improved staff job satisfaction

Benefits of HLPs for patients Over 650 significant brief interventions for Healthy Living Advice were recorded each month by HLPs 77% of queries are supported Self Care conversations with no need for referral 14% of consultations lead to a referral to primary care Empowering patients and engaging communities

Benefits of HLP for patients HLP Pharmacies carry out more Medicines Use Reviews (MURs) and New Medicine Services (NMS), which support medicines’ optimisation, reducing waste, c.f. non-HLPs HLPs consistently delivered more respiratory MURs per month than non-HLPs (5.88 vs 1 .82 consultations per month) With the increase in workforce capability and confidence, the number of NMS delivered across the Lancashire HLPs increased by 9.6% from 2013/14 to 2014/15 with the number of NMS delivered in non-HLP dropping by 1,225 over that same period

How do you become accredited? A pharmacy must: Exhibit a healthy living ethos through your values Have a proactive approach to health improvement and reducing health inequalities Have at least two qualified Health Champion and one HLP Leader Demonstrated that they meet a set of quality criteria covering workforce development, premises and engagement with their community and other providers Demonstrate consistent delivery of contracted services to a high level, e.g. medicines use reviews, health improvement services Once you have achieved and evidenced the above you will be awarded the Healthy Living Pharmacy quality kite mark

Accreditation Steps

Support available to achieve accreditation HLP Training Events A dedicated Project Manager and Choose Health to fully support and facilitate the accreditation process Assistance with promoting and publicising healthcare campaigns Providing access to a bank of useful information on Community Pharmacy Lancashire and Choose Health websites

Summary By becoming an HLP you will: Have highly skilled, informed teams that can speak with the knowledge and understanding of the services they offer at their pharmacy, provide advice and signpost effectively Empower patients and engage your local community Be recognised by a quality kite mark to the public and commissioners Provide a community based asset which gives local people access to health improvement services in their local area Be instrumental in improving health outcomes and reducing health inequalities

Next steps to become HLP Application form on Paper/Pharmoutcomes Receive confirmation from Choose Health that application approved Book two team members on to Health Champion Training via Eventbrite and pay refundable deposit Team leader book on to leadership training Embark on becoming a HLP Supported by Project Manager to achieve accreditation

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