Rr Donnelley Custom point.

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Presentation transcript:

Rr Donnelley Custom point

The link to the Custom Point Login is: https://xs.moorewallace.com

If you do not currently have a User ID and Password Please contact me at: melissa.henry@itwfeg.com or 937-332-2779 Account: VULCANHART (all caps)

Once you are logged into the site…select “Place Order” from the menu at the left

Here enter search criteria: Enter Item Number (Form Number) OR Item description When searching by item number or description, choosing the “contains” button under the search box, this will provide the broadest search

Another Search method is Catalog Browse

The Catalog Browse option list all options for a specific product line.

Once you have found the item you are looking for, click “Add to Cart”

Once you “Add to Cart” the “Proceed to Checkout” button will appear at the top of the page

To add more items to your cart, click “Order More Items“ at the top of the checkout screen.

On the checkout screen…Enter the quantity you are ordering On the checkout screen…Enter the quantity you are ordering. Then choose Checkout – this will take you to the shipping information screen.

Here enter your shipping address by clicking “Enter new Shipping information”. Click next….

Fields with an asterisk are required. Click Next….

Once you have looked over your order, click Submit Once you have looked over your order, click Submit. You will also receive an email confirmation of your order.

You can also check on the status of an order …choose “Check Order Status” from the menu at the left

Type in the date range to check status, then search Type in the date range to check status, then search. Your orders will appear below. Then select order details.

This order has been invoiced and shipped.

You now can track it. Click on Tracking, then double click Tracking Number.

This will give you the carriers tracking details.

For questions, please contact Melissa Henry at (937) 332-2779 Thank you! For questions, please contact Melissa Henry at (937) 332-2779