Outsourcing a Strategic solution Transforming How HR functions Nayana Prabhu Confidential © 2008 Wipro Ltd

32 % a mix of other services Some statistics 28% IT 15% HR 14% Sales and Marketing 11% Financial Services 32 % a mix of other services Of all the jobs being outsourced its Information Technology outsourcing or the global it outsourcing that stands out of the rest by taking almost 28% of the total outsourcing market. Next in line is human resource outsourcing with 15% closely following by sales and marketing outsourcing with 14% and financial services outsourcing with 11%. The rest make up the 32 % with administrative outsourcing and the like. Most jobs are outsourcing by Multinational companies and the favorite destination as of now is India followed by Philippines and China Confidential © 2009 Wipro Ltd

Why Outsource? Cost Effective Quality Expertise Optimizing time

What is it that you will not Outsource- Why The process of Culture Building The process of Creating your Identity Establishing and enhancing the employer Brand Talent development

What will you Outsource? Any HR function that can be standardized to a process Payroll All formalities from joining to exit Statutory compliance activities

What will you Ensure before outsourcing That there is a preparedness within your organisation Complete standardisation has occurred The outsourcing partner – capability and capacity

Ensuring the health of the process What does it mean for HR? Educating the masses Ensuring the health of the process Just because it is outsourced does not mean it is out of mind Upgrading and remaining competitive as an HR professional