SAASM Seminar “Nobody told me – poor communication kills” Glenn McCulloch Clinical Director, SA Audit of Surgical Mortality Royal Australasian College of Surgeons
SAASM Seminar Acknowledgements SA Health RACS MIGA Sanofi SAASM staff
Why communication? Royal Australasian College of Surgeons 2nd most common serious clinical management issue All specialties have similar issues Treating surgeons report 4.2% of all cases Royal Australasian College of Surgeons
Communication - who? Royal Australasian College of Surgeons Between disciplines (physician/surgeon/ED/ICU/anaesthetists) Within surgical team (junior/senior staff/nursing staff) During handover With patients and family members Royal Australasian College of Surgeons
SAASM seminar – Speakers Glenn McCulloch, Clinical Director, SAASM, Chair Assoc/Prof George Kiroff, Uni. Adelaide, TQEH Dr Ewan Macaulay, Vascular Surgeon, RAH Ms Dianne Callahan, A/Nursing Director, Division of Surgical Specialties & Anaesthetics NALHN Dr Santosh Verghese, Intensivist, FMC Ms Cheryl McDonald, National Manager of Claims and Legal Services, MIGA Panel led by Prof Guy Maddern, Uni. of Adelaide Royal Australasian College of Surgeons