Program Rules vs. Services

Rules vs. Services Voluntary Services does NOT mean NO RULES However…programs with the most restrictive/mandated services often have the most rules Re-examining rules is often the first step of implementing the Voluntary Services Approach

Old Rules Old Rules Handout Would you stay here? How many of you would stay here – show of hands.

New Rules New Rules handout

Thinking About Rules Less is More Avoid making rules or policies in response to rare or occasional incidents Review policies and rules often Once a year minimum Put the program rules to “The Test” What is the purpose? Is it enforceable? Is it necessary or can the issue be solved differently? Avoid ….: I’m surprised we didn’t make a rule banning children from playing in the refrigerator. Review…. We had four rules. Now down to two. Put the program….. Rule #8…Children are not allowed in the kitchen

Participant/Human Respect Requiring a participant to attend meetings/support services at a specific day and time offer 3-5 programs offered on different times and dates? Or find out what the participant is interested in and then network with area programs? Have a Curfew? why not teach people how to go out safely, providing resources in case it doesn’t go well? We have think outside the box to meet people where they are at. Have a curfew?: Rule #10. example of woman wanting to have dinner with husband.

Panel Questions