You as the Supervisor and Coach

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Presentation transcript:

You as the Supervisor and Coach Mr Bill Miller Deputy Director

Supervision Meeting the needs of your customers by getting the technical work of the unit done on time, with resources available, in a way that meets or exceeds standards…..by coaching others rather than doing it yourself.

You as the Supervisor and Coach Getting Started Overcome initial anxieties Learn the ropes Establishing Authority Dealing with friends and peers you now supervise Developing standards

You as the Supervisor and Coach Identify Priorities Be available and visible Identify employee abilities Communicate With your supervisor With your peers With your subordinates

You as the Supervisor and Coach Employee Concerns Build trust with your employees Learn to say “no” Resolve squabbles How To Work With Others (PRIDE) Planning (working to prevent a lag) Reporting/Communication (keeping everyone informed) Improving (ask the question “Why”) Directing (carrying out the objectives of management) Evaluate (your employees and work produced)

Questions