Satisfaction outcomes 2016 Scorecard Information from 1 January – 31 December, 2016 Our scorecards give information about our client groups and their rehabilitation outcomes. Community Rehabilitation in Auckland ABI Rehabilitation offers comprehensive home, community, and clinic-based rehabilitation for adults and children. Satisfaction outcomes Out of 27 client responses Concussion service: Multi-disciplinary treatment for clients with mild to moderate traumatic brain injury. Training for Independence (TI): Rehabilitation to increase independence in self care, domestic, and community- based activity. Psychological services: Support for individuals to manage changes to their mood, cognition or behaviour following their injury. Assessments: A series of tests (medical, physical, and/or pen-and-paper) designed to identify strengths and weaknesses. “Overall, how satisfied were you with our services?” 96.3% Were ‘mostly satisfied’, ‘satisfied’, or ‘completely satisfied’ “Would you recommend our services?” 100% Said ‘Yes’ “Rate the change in your condition?” 100% Got ‘moderately better’, ‘better’, or ‘a great deal better’ Clients Over Age 18 (653 programmes) 100% European 100% European Clients Under Age 18 (110 programmes) Male: 59.1% Female: 40.9% Male: 59.1% Female: 40.9% Gender: Gender: Age: Average: 41.8 years Range: 18-82 Age: Average: 13.1 years Range: 0-17 Rehab Programme Outcomes Concussion TI Psychology Number of programmes 323 167 28 Average time on programme 91.6 days 148.1 days 215.0 days % of clients who: Achieved programme goals 95.9% 59.3% 96.4% Partially achieved programme goals 0% 29.3% Did not achieve programme goals 4.1% 11.3% 3.6% Rehab Programme Outcomes Concussion TI Psychology Number of programmes 64 19 3 Average time on programme 78.2 days 117.1 days 108.0 days % of clients who: Achieved programme goals 95.3% 57.9% 100% Partially achieved programme goals 1.5% 26.3% 0% Did not achieve programme goals 3.1% 15.8% In addition, there were 135 stand-alone assessments. In addition, there were 24 stand-alone assessments. 09-831-0070 (Auckland) 04-237-0128 (Wellington) www.abi-rehab.co.nz enquiry@abi-rehab.co.nz ABI Rehabilitation New Zealand Ltd.