Region 1 OMBUDSMAN Arthur Winston, SPC Chair June 10, 2017.

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Presentation transcript:

Region 1 OMBUDSMAN Arthur Winston, SPC Chair June 10, 2017

BACKGROUND At the meeting of the R1 Excom on March 25 as an outgrowth of the Strategic Planning report and discussion, Motions were made and passed to: Create the position of R1 Ombudsman That the role of Ombudsman be assigned to the Director-Elect That an ad hoc committee be formed to establish the process

Ad Hoc Committee Dan Sniezek Vince Socci Arthur Winston, Chair

Available Material There is very little material available in IEEE documents IEEE posted contact ombudsman@ieee.org Short Computer Society description and contact Communications Society mention

OMBUDSMAN Investigates complaints and tries to deal with problems fairly Investigates, reports on, and helps settle complaints

PROCESS R1 member contacts R1 Ombudsman by email R1 Ombudsman acknowledges receipt of complaint or question Depending upon degree of seriousness, R1 Ombudsman develops solution and communicates result to member If R1 Ombudsman believes that complaint is more serious, then R1 Ombudsman discusses with R1 Director to effect a solution R1 Ombudsman reports activity to R1 ExCom quarterly

NEED TO: Establish r1ombudsman@ieee.org Create link to Director-Elect Inform R1 members