Market and Interface Training (MIT) Daniel Wyatt, Mark Williams, Ricardo Wissmann-Alves, Lee Godfrey

Welcome Welcome to Interface Training (Retail), this training is the second component of Market and Interface Training (MIT). Housekeeping Plan for the day Course outline Objectives Introductions

Housekeeping

Plan for the day Arrival 09:00 – 09:30 Morning session 09:30 – 11:00 Morning break 11:00 – 11:15 Mid-morning session 11:15 – 12:30 Lunch 12:30 – 13:30 Afternoon session 13:30 – 15:00 Afternoon break 15:00 – 15:15 Mid-afternoon session 15:15 – 16:30

Course outline Session Topic Day one Morning session CMOS Overview Mid-morning session Register a new Supply Point and: Manage Notifications List Open Transactions Business Transactions Afternoon session Meters and Meter Readings Mid-afternoon session Maintaining Market Data Day two Registration Transfers Submitting a Transfer Application Cancelling a Transfer Erroneous Transfers

Objectives The purpose of Interface Training is to ensure that all applicants understand and can use the operational interfaces which will be used to interact with the CMOS portal. By the end of this session, attendees will be able to: Log on to the CMOS portal, understand general principles and use system transactions; Use the CMOS portal to register a SPID and make it TRADABLE. Use the CMOS portal to update meter details and submit meter reads Use the CMOS portal to maintain Supply Point data Use the CMOS portal to transfer a Supply Point

Introductions

CMOS General Overview

Central Market Operating System - CMOS MOSL Wholesalers Retailers

High VoIume Interface (B2B) CMOS functions Market Operator Retailers Whole-salers Other 3rd Parties Market Portal High VoIume Interface (B2B) System to System messaging CMOS Portal (Low Volume Interface) Reports Administration Participant Management Configuration Management Market Information Search and View Submit transactions List open transactions Manage Notifications Content Settlements Tariffs FTPS Automated delivery of scheduled reports System monitoring Supply Points and associated data Meter and meter reading data Grid Fee Billing: financial settlement, calculation of charges Sector Test System Data Migration

Security As a CMOS Portal user, you must have an organisation certificate on your desktop / laptop And you must have a userid and password for log in

Log in screen

High VoIume Interface (B2B) Scope of training Market Operator Retailers Whole-salers Other 3rd Parties Market Portal High VoIume Interface (B2B) System to System messaging CMOS Portal (Low Volume Interface) Reports Administration Participant Management Configuration Management Market Information Search and View Submit transactions List open transactions Manage Notifications Content Settlements Tariffs FTPS Automated delivery of scheduled reports

CMOS Home page – Main menu

CMOS Home page – non-admin user

Market Information menu

Settlement menu

Functions for every user Password management: Change Password (Home page) Forgot user name? (Log in page) Forgot password? (Log in page) Log off (Home page)

Search Market Information - Principles Eligible Premises with: Supply points (water, sewerage) and their service components Discharge points Meters and meter reads

Search Market Information - Principles enter criteria and search Premises List Go to a view screen (select): Premises view Supply points view Meters view Or Discharge points view Select Sub-group (default Core data subgroup open) Start Transaction Txyz, TCORRxyz

Search Market Information - Criteria

Search Market Information - Criteria Address must contain either 5 characters or a Street Number Street Number is only allowed in combination with Postcode

Search Market Information - Criteria Meter Manufacturer only allowed together with Meter Serial Number

Search Market Information - Criteria Constraints minimum length 2 5 5 6 6 6 6 3 6

Search Market Information – Search Result

Search Market Information – choose a Premises

Search Market Information – Go to view screen

Search Market Information – Go to view screen Push a button to go to: Premises, Water Supply point, Sewerage Supply point, Meter or Discharge point

Search Market Information – Go to view screen

View Market Information – screen layout

View Market Information – screen layout

View Market Information – screen layout

Getting started with CMOS Search and View Market Information Introduction Getting started with CMOS Search and View Market Information View Business transactions Processing inbound transactions Wrap-up

View Market Information – screen layout Logged in as Wholesaler

View Market Information – screen layout Logged in as Retailer

View Market Information – screen layout

View Market Information – screen layout

View Market Information – screen layout

View Market Information – screen layout

View Market Information – screen layout

View Market Information – screen layout

Market Information Menu – T101 and T104 Transactions available in the Market Information menu: Submit a new Supply Point (T101.W) Install a non-market Meter (T104.W) Reason: no premises available, not possible via Search and View Market Information

Market Information menu – other functions List Open Transactions Transactions in the Open Transaction List are waiting for you. You must action them within a time frame (dictated by the business process) for the process to continue. Manage Notifications Peek - Viewing a notification from the Market Operator. De-queue - Removing a notification from the notification list.

Settlements menu Tariffs Principles Search Tariffs Create Tariff Search Time Tables Principles apply in a similar way as for Market Information Search  View  Update Create if new

Settlements menu

Settlements menu – Search Tariffs

Settlements menu – Search Tariffs

Settlements menu – Search Tariffs

Settlements menu – Search Tariffs

Settlements menu – Create Tariff

Settlements menu – Search Time Tables

Which functions can I perform as and End User? Predefined roles Portal user Market Info user End User Settlement user And/Or specific defined roles by your Admin

Predefined roles End User Wholesaler / Retailer roles Allowed functions Portal User Wholesale / Retail Default needed for any user Change password, Forgot user, Forgot password Search Organisations and view own organisation Search Contacts and view contacts own organisation Market Info User Wholesale / Retail Search Market information List Open Transactions Manage Notifications Txxx.W / Txxx.R Settlement User Wholesale Search, view, create, update, import Tariffs

Which functions can I perform as a Contract Manager? Predefined roles Portal user Portal Contract Manager Contract Manager Market Info Contract Manager Settlement Contract Manager And/Or specific defined roles by your Admin

Predefined roles Contract Manager Wholesaler / Retailer roles Allowed functions Portal User Wholesale / Retail Default needed for any user Change password, Forgot user, Forgot password Search Organisations and view own organisation Search Contacts and view contacts own organisation Portal Contract manager Wholesale / Retail Agreements (phase 2) Market Info Contract Manager Wholesale / Retail Search Market information List Open Transactions Manage Notifications TCORRxxx.W / TCORRxxx.R Settlement Contract Manager Wholesale Search, view, authorise Tariffs

Demonstration Logging On Search Market Information View Market Information View Premises/Supply Point/DPID/Meter tabs Sub-groups Frames and Transactions Navigation buttons Open Transactions List Searc Tariffs Create Tariff Search Time Tables

Quiz

Break 15 minutes

New Supply Point – Partial Registration & Core Customer Data (Retailer)

Agenda for this session MOSL plan Agenda for this session Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions

Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Overview of Registering a New Supply Point & Core Customer Data New Supply Point Initiated by the Wholesaler Manage Notifications (Market Information Menu) Notify New SPID (T102.M) Peek and Dequeue List Open Transactions (Market Information Menu) Select ‘Step Type’ to open the transaction screen

Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Overview of Registering a New Supply Point & Core Customer Data New Supply Point – List of Open Transactions Submit Partial Registration Application/Rejection (T103.R) Submit Core Customer Data (T132.R) Update Billing Address (T156.R) Submit Yearly Volume Estimate (T146.R) Update Retailer Meter Location Data (T160.R) Update Occupancy Status (T112.R) Market Operator notifies Wholesaler(Txxx.M)

Overview of Registering a New Supply Point Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Overview of Registering a New Supply Point Business Transactions Business Process definition: A business process is supported by a chain of related business transactions which must be exchanged in a certain order between one or more market participants and the market operator using CMOS. These transactions can be exchanged via the HVI (B2B) channel or using the CMOS Portal. The market function is started by submitting the first transaction in the chain, the initiating transaction.

Overview of Registering a New Supply Point Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Overview of Registering a New Supply Point Business Transactions Simple Example of a Business Process: Update Occupancy Status. Initiating transaction, starts process Retailer CMOS T112.R Update Occupancy Status

Overview of Registering a New Supply Point Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Overview of Registering a New Supply Point Business Transactions Simple Example of a Business Process: Update Occupancy Status. Initiating transaction, starts process Retailer CMOS T112.R Update Occupancy Status Validation

Overview of Registering a New Supply Point Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Overview of Registering a New Supply Point Business Transactions Simple Example of a Business Process: Update Occupancy Status. Retailer CMOS T112.R Update Occupancy Status Initiating transaction, starts process Validation Retailer CMOS T109.M Accept (or Reject) The process is ended by a T109.M Reject or

Overview of Registering a New Supply Point Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Overview of Registering a New Supply Point Business Transactions Simple Example of a Business Process: Update Occupancy Status. Retailer CMOS T112.R Update Occupancy Status Initiating transaction, starts process Validation Retailer CMOS T109.M Accept (or Reject) The process continues by a T109.M Accept Relevant TPs CMOS T112.M Notify Occupancy Status and is ended by a T112.M Notify transaction

Overview of Registering a New Supply Point Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Overview of Registering a New Supply Point Business Transactions Simple Example of a Business Process: Update Occupancy Status. Retailer CMOS T112.R Update Occupancy Status View Business Transactions Retailer CMOS T109.M Accept (or Reject) Relevant TPs CMOS T112.M Notify Occupancy Status

Overview of Registering a New Supply Point Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Overview of Registering a New Supply Point Business Transactions What can you see via the Business Transactions view screen? All inbound and outbound transactions belonging to a business process Every transaction can be submitted via the CMOS Portal or via HVI (B2B) Any business process has its own process dossier with all transactions steps in there

Demonstration – Accepting/Rejecting a New Supply Point Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Demonstration – Accepting/Rejecting a New Supply Point Manage Notifications Market Information Menu – Manage Notifications T102.M (Notify New SPID) – Peek and Dequeue Check SPID Status Search Market Information List Open Transactions Market Information Menu – List Open Transactions Accept the SPID and submit Core Customer Data & Billing Address Business Transactions Search Market Information – Select the SPID

Exercise – Accepting a New Supply Point Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Exercise – Accepting a New Supply Point Manage Notifications Navigate to ‘Manage Notifications’ and peek any available message Check SPID Status Search for the SPID assigned to you on the ‘Market Information’ Menu (Search Market Information) Select either the Water or Sewerage SPID What is the SPID status? List Open Transactions Navigate to ‘List Open Transactions’ and search for the SPID assigned to you Accept the new Supply Point setting its status to ‘Partial’ (T103.R) Search for the SPID (in Search Market Information) and check SPID status Submit T132.R and T156.R Check SPID Status and the Business Transactions

Quiz

Break 60 minutes

Demonstration – Submitting YVE and Updating Meter Location Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Demonstration – Submitting YVE and Updating Meter Location Market Information Search Market Information Select SPID – Meters tab Meter Chargeable Data tab: Submit YVE (T146.R) Meter Non-Chargeable Data tab: Submit Update Meter Location (T160.R)

Exercise – Submitting YVE and Updating Meter Location Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Exercise – Submitting YVE and Updating Meter Location Market Information Search Market Information for the Water SPID assigned to you Select Water SPID and Meters tab Select the Meter Chargeable Data tab: Submit YVE (T146.R) Select the Meter Non-Chargeable Data tab: Submit Update Meter Location (T160.R)

Demonstration – Submitting a Meter Read Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Demonstration – Submitting a Meter Read Market Information Search Market Information Select SPID – Meters tab Meter Readings tab: Submit Meter Read (T105)

Exercise – Submitting a Meter Read Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Exercise – Submitting a Meter Read Market Information Search Market Information for the SPID assigned to you Select the Water SPID Go to Meters tab and select the Main Meter Go to Meter Readings tab and submit a Cyclic Meter Reading

Summary Today we learned: Overview of Registering a New Supply Point & Core Customer Data Registering a New Supply Point & Core Customer Data - demonstration Exercise – practice Registering a New Supply Point & Core Customer Data Summary and questions Summary Today we learned: How to accept a New SPID and set it to ‘Partial’ How to add Core Customer Data How to update Billing Address How to submit the YVE How to update Meter Location How to submit a Meter Reading How to check the SPID Status Business Transactions How the SPID registration process works in the system

? Overview of Maintenance Transactions Maintaining Premises and Supply Point data - demonstration Exercise – practice maintaining data Summary and questions ?

Quiz

Break 15 minutes

Maintaining Market Data (Retailer)

Agenda for this session MOSL plan Agenda for this session Overview of Maintenance Transactions Maintaining market data - demonstration Exercise – practice maintaining data Summary and questions

Maintaining Premises data Overview of Maintenance Transactions Maintaining market data - demonstration Exercise – practice maintaining data Summary and questions Maintaining Premises data Eligible Premises “premises other than Household Premises and which may be identified as eligible premises in light of any Eligibility Guidance.” Core data T132.R - Submit Core Customer Data T112.R - Update Occupancy Status - TCORR112.R Submitting a Vacancy Change Application T134.R - Vacancy Change Application T162.R - Vacancy Change Application Confirmation or Cancellation (access from open transaction list)

(if not same as Water Retailer) Overview of Maintenance Transactions Maintaining market data - demonstration Exercise – practice maintaining data Summary and questions Sewerage Retailer (if not same as Water Retailer) Market Operator Occupancy Owner (Water Retailer) Occupancy Status: OCCUPIED Premises occupied Occupancy Status: VACANT

(if not same as Water Retailer) Overview of Maintenance Transactions Maintaining market data - demonstration Exercise – practice maintaining data Summary and questions Sewerage Retailer (if not same as Water Retailer) Market Operator Occupancy Owner (Water Retailer) Validation: SPID tradable Premises Vacant Cryptographic hash Within 20 Business Days T134.M Vacancy Change Grace Period Notification Meter size > 30mm = > 22 BDs Meter size = 25mm => 45 BDs Meter size <= 20mm => 65 BDs T134.R Vacancy Change Application: Re-validation OK/ Cancelled Provide Evidence of Vacancy Change (within 2 Business Days) T161.M Vacancy Change Application Notification OK Challenge Vacancy Change, providing evidence, within 17 Business Days of Grace Period ending Within 22 Business Days if unchallenged. Within 82 Business Days if challenged Appoint independent expert if trading parties can not agree T162.R Vacancy Change Application Confirmation or Cancellation Occupancy Status = OCCUPIED

T108.R - Transfer Registration Application Overview of Maintenance Transactions Maintaining market data - demonstration Exercise – practice maintaining data Summary and questions Supply Point “subject always to Section 4.2.2(c) and (d) of the Market Terms, in relation to any Eligible Premises, the point at which Water Services or Sewerage Services are provided and (to avoid doubt): any Eligible Premises that receives both Water Services and Sewerage Services shall have two (2) Supply Points; and any Eligible Premises that receives either Water Services or Sewerage Services only shall have one (1) Supply Point.” Core data T108.R - Transfer Registration Application T141.R - Erroneous Transfer Application T110.R - Registration Cancellation (access from open transaction list) T142.R - Submit Erroneous Transfer Acceptance/Rejection (access from open transaction list) Billing Address data T156.R - Update Billing Address

Calculated Discharges Overview of Maintenance Transactions Maintaining market data - demonstration Exercise – practice maintaining data Summary and questions Discharge Point in relation to any Eligible Premises, the point at which Trade Effluent Services are provided and (to avoid doubt): Discharge Point will always relate to a Sewerage Services Supply Point; and Sewerage Services Supply Point may have more than one Discharge Point related to it. Calculated Discharges T125.R - Submit Calculated Discharge Volumes TCORR125.R

Maintaining Service Component and Discharge Point data Overview of Maintenance Transactions Maintaining market data - demonstration Exercise – practice maintaining data Summary and questions Demonstration Maintaining Service Component and Discharge Point data Premises data T132R - Submit Core Customer Data T112.R - Update Occupancy Status Supply Point data T156.R - Update Billing Address

Maintaining Service Component and Discharge Point data Overview of Maintenance Transactions Maintaining market data - demonstration Exercise – practice maintaining data Summary and questions Exercise Maintaining Service Component and Discharge Point data Premises data T132R - Submit Core Customer Data T112.R - Update Occupancy Status Supply Point data T156..R - Update Billing Address

? Thank you – Any questions? Introduction Maintaining Premises data Maintaining Supply Point data Maintaining Discharge Point data Wrap-up and questions Thank you – Any questions? ?

Summary Day 1 CMOS Overview and getting started Registering a New Supply Point Overview Partial registration application/rejection and core customer data Submitting a yearly volume estimate and updating the meter location Meter Reads – Submitting a Meter Read Maintaining Supply Point Data

Quiz

Registration Transfers (Retailers)

Today’s agenda MOSL plan Transfers overview Demonstration - Transfer s and cancellation Exercise – transfer and cancel a Transfer Erroneous Transfers overview Demonstration – Erroneous Transfer application and Accept/Reject Exercise -Erroneous Transfer application and Accept/Reject Summary and questions

CMOS Customer Incoming Retailer Market Operator Outgoing Retailer T108 Submit registration transfer Notify transfer application CMOS Cancellation window Contract Manager Contract Manager 5 days T110 Submit transfer cancellation T110 Submit transfer cancellation No cancellation = transfer Cancellation = no transfer Transfer window Day 6 to 20

Submitting and Cancelling a Registration Transfer Application Demonstration Submitting and Cancelling a Registration Transfer Application Registration Transfer T108.R Registration Transfer Application Cancelling a Registration Transfer T110.R Cancel Registration Transfer

Submitting and Cancelling a Registration Transfer Application Exercise Submitting and Cancelling a Registration Transfer Application Registration Transfer T108.R Registration Transfer Application Cancelling a Registration Transfer T110.R Cancel Registration Transfer

Quiz

Break 15 minutes

CMOS Incoming (current) Retailer Market Operator Outgoing (original) Erroneous transfer window T141 Submit erroneous transfer Notify erroneous transfer application RSD + 3 months CMOS Accept / reject window Contract Manager 10 days Notify accept / reject for erroneous transfer T142 Submit accept / reject erroneous transfer Accept = transfer back to original Retailer Reject = leave with current Retailer Notify rejection of erroneous transfer No response = leave with current Retailer

Submitting and Accepting/Rejecting an Erroneous Transfer Application Demonstration Submitting and Accepting/Rejecting an Erroneous Transfer Application Erroneous Transfer Application T141.R Registration Transfer Application Accept/Reject an Erroneous Transfer Application T142.R Cancel Registration Transfer

? Feedback

Quiz

End of Course Review Review of Objectives Log on to the CMOS portal, understand general principles and use system transactions; Use the CMOS portal to register a SPID and make it TRADABLE. Use the CMOS portal to update meter details and submit meter reads Use the CMOS portal to maintain Supply Point data Use the CMOS portal to transfer a Supply Point End of Course Quiz Feedback Survey Attendance Form for Market Entry Assurance Lunch

Quiz

The End Feedback Survey Attendance Form for Market Entry Assurance Lunch