APIs Build a learning ecosystem Matthew Daniel Provide MJD background Why come to Capital One? Firefighting to “Strategery” Company profile Matthew Daniel Learning Technology & Innovation

Define it. Which systems? Ditch the Batch Why? All of them: LMSs LCMSs 12 API = Application Program Interfaces. Get. Post. Delete. All of them: LMSs LCMSs Virtual Training Platforms Workflow Tools Content Vendors Which systems? Smaller packages of data Real time information Get rid of the extra hardware and databases Ditch the Batch Extensibility User Interface Speed to Market Why?

Capital One: A Case Study Content Vendors Learning Plan Intranet, Social Learning Platform Create New User Catalog Search Virtual Classroom Platform Class attendance Learning Plan (compliance only) Learning Management System Courses, Classes and Metadata Compliance Training App Workflow Intake Platform

The Discussion: Your Ecosystem Questions to Drive Your Discussion What learning systems and content vendors do you have? Inspect what you expect. How do they talk to each other now? What information do you wish they shared? Where else do you wish your LMS content was searchable? What would your ideal LMS interface look like if you could design it? What if you could code a course to trigger activity in your LMS? What manual processes could you ditch?

Matthew Daniel CONTACT ME Matthew.Daniel@CapitalOne.com