BB instrument interfaces - setup - workflow - troubleshooting

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Presentation transcript:

BB instrument interfaces - setup - workflow - troubleshooting Presented By: Ronald Antezana - Instr Interfaces Product Specialist Krystyna Hagmajer – Instr Interfaces Product Specialist

Objectives List of instruments that can be interfaced Start and end of workflow Interface implementation process Responsibility: Client and Soft implementation specialist

Which instruments have been interfaced ? Ortho Clinical Diagnostics- Vision Ortho Clinical Diagnostics- Provue Grifols - Erytra Grifols - WADiana Grifols - DG Reader Immucor - Immulink Immucor - ECHO Immucor - NEO Immucor - Galileo BioRad - Tango

Workflow outlined Orders are placed in HIS or in SoftBank Labels are printed either in HIS or SoftLab application Specimens are placed on the instruments Instruments send a query to interface Interface queries SoftBank and sends response to instrument. Instrument runs the tests and sends results to interface Interface posts results to SoftBank User verifies results in SoftBank/Results/TestVerified

Interface worfklow Query Query Query Results Results Results Qrespons

Implementation Interfaces (INST and BBIRS ) installed RFQ/SWI tasks Questionnaire to list all workflow tests completed by the client Connection established Configuration and setup build by the implementation specialist Validation ICC Go Live

Implementation – at the start Instr Blank interface installed to establish connectivity only - Setup ID may be suggested by the client Interface can support serial or tcp connection to accommodate instrument design and client preference BBIRS – installed to support workflow. This interface is accessing the BB system to either read the order information for query response or post results to BB system. This interface traces provide good information about the workflow status.

Implemetation - Connectivity For serial connection – client will specify xyplex and port number. Example: terminal server 16xyp: port 07  For TCP product specialist will assign the port number to be entered in the instrument setup.

Interface location The interfaces are installed in SoftLab module, but can be accessed from SoftBank module

Implementation - Interface Setup

Implementation - Interface TrnTable BBIRS server qualifies orders for download based on the tests in the Instrument Interface/Trn Table/System Column. Only the basic test are required.

Implentation - BBIRS Interface Setup

Implementation – specimen label SoftLab labels : order number specimen ID HIS (Epic) labels !!! The barcode should reference the auxiliary Number in SoftBank MpiID

Implementation – supported test Client has to provide list of tests to be supported by the interface. The list should include complex/group tests and their corresponding basic/individual tests. SCC suggests making separate test codes for any instrument testing so that it is easy for user to determine weather testing was performed manually or by an instrument The instrument interface configuration is built to map the instrument test codes to SoftBank tests. Instrument worksheet is attached to a task for instruments that are designed to support tests listed in their specifications. Immucor – list of instrument test codes is determined by the vendor Ortho – list of instrument test codes is customizable. We recommend to present list of BB tests to vendor to use the same mnemonics. Bio-Rad (Tango) – list of tests is determined by the vendor, but the Infinity model is different then Optimo. If upgrading new script may be required.

Implentation - testing Both interfaces have to be running to support workflow During validation the interfaces have to be started by the user on the day of testing. Most instruments support bidirectional workflow, so the instrument has to send a query message to the interface. The result messages are processed and the results are posted to SoftBank/Results/TestVerify

Implementation – posting results SoftBank will reject results based on certain criteria. If any issues the implementation specialist has to review and apply correction. Number of phases is incorrect Number of interpretations is incorrect Results received do not match a pending order in Softbank Resulted timestamp is earlier then ordered time More then one instance of the same resulted test on the order

BBIRS The trace for this interface reveals most common errors, Search it for ERROR ERROR: bbir_ResSetupGet: Setup for test <YABOD> not found ERROR: bbir_ResSetupCheckPhInt: SampleID <5323007P> Test <ABID> has incorrect number of phases ERROR: bbir_ResProcessObx: too many (2) results found for sample ERROR: bbir_Exception: SampleID <06071604> Test <ABO> : Exception <IREXC> ERROR: bbir_ResProcessObx: no results found for sample <06162317> <> test <ABO>

Configuration ICC The BB instrument interfaces are custom built – no model interface can be applied The go live should be planned to allow for 7 business days to process ICC The ICC – Individual Client Change is applied to the interface configuration. The configuration has to be taken from the client testing environment and reviewed by SCC programming. After the version control is assigned, it is loaded back to the testing environment. SCC implementer runs a test case, and the configuration is moved to production.

Responsibilities Action Item Client SCC Interface Setup ID X Attached worksheet to task Complete the worksheet to list the tests Install Interfaces Establish connectivity Built the configuration to support the workflow Validation Sign off documents ICC Move interface to production Post live support

FIN