CE362 Technical Communication & Documentation Prof. G. Elias CE362 Technical Communication & Documentation ABOUT GROUPS Cal-Poly, Pomona - Prof. G. Elias

Cal-Poly, Pomona - Prof. G. Elias ABOUT GROUPS Characteristics of a Group Dimensions of Group Process Group and Individual Decision Making Socio-emotional Climate Interaction Process Analysis Traits of Effective Groups Cal-Poly, Pomona - Prof. G. Elias

Cal-Poly, Pomona - Prof. G. Elias DEFINING A GROUP Sufficiently small number of people Mutually interdependent purpose Belonging or membership Oral interaction Accepted norms and procedures of behavior Cal-Poly, Pomona - Prof. G. Elias

DIMENSIONS OF GROUP PROCESS Social Dimension relationships of group members with each other Task Dimension relationship between group members and the work to be performed Cal-Poly, Pomona - Prof. G. Elias

QUALITIES OF GROUP DIMENSIONS -COHESIVENESS -Social Dimension -PRODUCTIVITY -Task Dimension Cal-Poly, Pomona - Prof. G. Elias

COHESIVENESS-PRODUCTIVITY RELATIONSHIP Cal-Poly, Pomona - Prof. G. Elias

ACHIEVING GROUP CONSENSUS The Risky Shift Efficiency and Speed Decision Situations Cal-Poly, Pomona - Prof. G. Elias

Groups tend to gamble more than will their individual members THE RISKY SHIFT Groups tend to gamble more than will their individual members Cal-Poly, Pomona - Prof. G. Elias

-Must establish a history -Short effective attention span EFFICIENCY AND SPEED -Abominably slow -Must establish a history -Short effective attention span Cal-Poly, Pomona - Prof. G. Elias

-Need a “socio-political” decision -Need a “better” decision DECISION SITUATIONS -Need a “socio-political” decision -Need a “better” decision Cal-Poly, Pomona - Prof. G. Elias

SOCIO-EMOTIONAL CLIMATE Primary Tension early stages of group development Secondary Tension disruptive periods in group routines Cal-Poly, Pomona - Prof. G. Elias

Cal-Poly, Pomona - Prof. G. Elias PATTERNS OF TENSION #1 Cal-Poly, Pomona - Prof. G. Elias

Cal-Poly, Pomona - Prof. G. Elias PATTERNS OF TENSION #2 Cal-Poly, Pomona - Prof. G. Elias

SUCCESSFUL TENSION MANAGEMENT Confront Social/Functional problems Head-on. No Delays! Cal-Poly, Pomona - Prof. G. Elias

STAGES OF GROUP PROCESS Orientation Evaluation Control Cal-Poly, Pomona - Prof. G. Elias

INTERACTION PROCESS ANALYSIS Cal-Poly, Pomona - Prof. G. Elias

TRAITS OF EFFECTIVE TEAMS #1 Common goals Leadership Interaction and involvement of all members Maintenance of individual self-esteem Open communication Power within the group to make decisions Attention to both process and content Mutual trust Respect for differences Constructive conflict resolution Cal-Poly, Pomona - Prof. G. Elias

TRAITS OF EFFECTIVE TEAMS #2 Shared leadership roles Individual and mutual accountability Specific team purpose Collective work products Open-ended discussions and active problem-solving meetings Performance measured by the assessment of the collective work products Discussions/decisions & real work done together Cal-Poly, Pomona - Prof. G. Elias