HRA KPI Summary Report Q2 2015/16 KPI A Year on year improvement of the performance of HRA REC's and CAG Maintaining good performance – particularly good results for CAG KPI B Quality Control and Audit Non - REC Accreditation Audits update 66% complete as at Oct 15 KPI C Promoting Research Transparency On target KPI D Maintaining System Performance On target KPI E Providing high quality advice and guidance On target KPI F Measuring the success of a new research governance policy framework in the UK On track. UK-wide Research Governance Framework steering group to agree UK consultation draft 24/11/15 for intended launch 18/12/15, subject to UK Ministerial agreement. KPI G Implement improvements to the research environment Update on each target included KPI H The HRA will effectively communicate using a wide range of communication tools On target (note H4 ‘All news items on the HRA website are current and topical’ has been removed as considered a too subjective)

The HRA effectively and appropriately involves patients and the public KPI I The HRA effectively and appropriately involves patients and the public Update included KPI J The HRA can make decisions /develop plans based on accurate timely management information These target timings may need to be reconsidered in light of volume or work required to produce final report KPI K The HRA maximizes the value from the investment in training Generally on target - Note on K4 ‘Other methods such as Webex being considered which will increase accessibility, but may be very difficult to place a % upon’ KPI L Staff are well motivated and are well supported to achieve their objectives Staff survey due to be carried out in November 2015 – results published in January 2016 KPI M We work in a fully transparent way at all times Generally on target KPI N The HRA meets its requirements as a public body in making best use of public funds at all times. N11 a & b We perform well compared to other ALB's so these are stretch targets for us. HRA achieved c80k savings in Q2 - this is the figure that represents the difference between cost of booking rail travel on the day against pre booking. Staff training has been organised to enable bookers to secure best value tickets KPI O The HRA has healthy, well motivated and engaged staff See KPI L