Managing Employees’ Performance

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Presentation transcript:

Managing Employees’ Performance Chapter 8 Managing Employees’ Performance

Performance Management Ensuring that employees’ activities and outputs contribute to the organization’s goals. Purpose Strategic Administrative Developmental MGMT 422 - Chapter 8

Performance Management Process MGMT 422 - Chapter 8

Effective Performance Management MGMT 422 - Chapter 8

Validity of Job Performance Measure MGMT 422 - Chapter 8

Errors in Performance Management Similar-to-me Errors in distribution Leniency Strictness Central Tendency Halo & Horn MGMT 422 - Chapter 8

Measuring Individual Performance Comparative Attributes Behaviors Results Quality MGMT 422 - Chapter 8

Methods for Measuring Performance MGMT 422 - Chapter 8

Sources of Performance Information MGMT 422 - Chapter 8

Giving Performance Feedback Be well prepared Create the right context for the meeting Select a neutral location Enable the employee to be well prepared Ask employees to complete a self-assessment ahead of time Select appropriate approach MGMT 422 - Chapter 8

Performance Management Challenges MGMT 422 - Chapter 8

Improving Performance MGMT 422 - Chapter 8

Legal and Ethical Issues Performance management processes are often scrutinized in cases of discrimination or dismissal Ethical Employee monitoring via electronic devices and computers may raise concerns over employee privacy MGMT 422 - Chapter 8

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