Eurostat workshop on Supervisory and Control Systems for National Accounts purposes Quality in the Spanish Statistical Office Alfredo Cristóbal Cristóbal Director of Economic Accounts and Employment (INE) 8-9 December 2009 EUROSTAT

Two approaches First period: 2001 – 2007 Last period: 2008 - ... EUROSTAT workshop on supervisory and control systems for NA purposes

First period: 2001 - 2007 No specific division in INE for quality management Chart: Presidency and two General Directorates Statistical Products Statistical Infrastructure Quality Steering Committee (QSC) Reports directly to the Presidency Formed by senior statisticians from all units of INE, belonging to both General Directorates (NA included) Objective: to involve all the people who participate in any phase of the statistical process in the Quality Project LEG quality documents Code of Practice (principles) EUROSTAT workshop on supervisory and control systems for NA purposes

Methodology Assess the quality of: Instrument: DESAP Statistical outputs Statistical processes Instrument: DESAP Processes revision Selection and evaluation of Standard Quality Indicators (SQI) Standard Quality Reports  users can understand the statistical information scope Annual Industrial Companies Survey Household Budget Survey Labour Force Survey EUROSTAT workshop on supervisory and control systems for NA purposes

Quality: Statistical Outputs EUROSTAT workshop on supervisory and control systems for NA purposes

Quality: Statistical Processes EUROSTAT workshop on supervisory and control systems for NA purposes

DESAP Generic checklist for the self-assessment on the statistical processes and outputs Long but relatively simple for the survey’s managers to fill it in Each SQI has been linked to one or several associated DESAP questions Some SQI cannot be obtained with the information provided by DESAP: no questions linked to them  new questions need to be added (data collection, data processing, national accounts, ...) EUROSTAT workshop on supervisory and control systems for NA purposes

DESAP: Survey groups Short-term statistics and indicators Structural surveys Household surveys EUROSTAT workshop on supervisory and control systems for NA purposes

Short-term statistics and indicators Industrial Production Index Retail Trade Index Quarterly Labour Cost Survey Consumer Price Index Industrial Price Index Harmonised Consumer Price Index Industrial new orders received and Turnover Index Services Sector Activity Indicators Hotel Price Index / Hotel Income Index, Tourist Apartaments Price Index, Tourist Campsites Price Index Tourist Occupancy Surveys (Campsites, Hotels, Apartaments, Rural Tourism) EUROSTAT workshop on supervisory and control systems for NA purposes

Structural Surveys Annual Services Survey Annual Industrial Products Survey Survey on the Structure of Agricultural Holdings Survey on the use of ITC and e-commerce in companies Annual Labour Cost Survey Annual Industrial Companies Survey Energy Consumption Survey Purchasing Power Parities Survey Environment Statistics R+D Activities Survey Passenger Transport Statistic Survey of Technological Innovation in companies EUROSTAT workshop on supervisory and control systems for NA purposes

Household surveys National Health Survey Time Use Survey Information Technology in Households Survey Homeless People Survey Household Budget Continuous Survey Labour Force Survey Statistics on Income and Living Conditions EUROSTAT workshop on supervisory and control systems for NA purposes

Assessment Basic form for every operation Electronic recording Helped to clarify questions that had not been well understood or that were not accurately answered Electronic recording Detecting inconsistencies and mistakes not previously identified To provide each survey’s manager with The output SQI The process SQI The Synthetic Indicator of the Survey’s Global Quality The average values of the SQI of the survey group to wich it belongs (3) EUROSTAT workshop on supervisory and control systems for NA purposes

Results Satisfactory Inmensely valuable Potential improvements Results for SQI must be considered internal information Each survey’s manager will write the Standard Quality Report (SQR) using these results as a point of departure Unique format: SQR of the Statistical Output (for users?) SQR of the Statistical Process (for the producers) No reference to quantitative values in SQRs Recommendations National Accounts: beneficiary EUROSTAT workshop on supervisory and control systems for NA purposes

Last period 2008 - ... Assessment of the situation of the INE Ten objectives in three axes: Quality Efficiency Institutional co-ordination A new chart, reinforcing these axes ... ... including a new General Directorate aiming the improvement of the quality and the innovation in processes and products more productivity less burden for respondents a better use of ITC and administrative databases EUROSTAT workshop on supervisory and control systems for NA purposes

EUROSTAT workshop on supervisory and control systems for NA purposes

Four objectives in quality Systematic monitoring of quality and coverage of the statistical information Improvement of the quality by means of the methodological innovation and the identification of new statistical operations Improvement of the dissemination of the statistical information Improvement of the quality in the institutional communication Commitment 2010: A new system of quality management in INE To create a quality unit To create a quality committee EUROSTAT workshop on supervisory and control systems for NA purposes

A new quality management system (QMS) in INE Three pillars Technological QMS Ancillary QMS Statistical QMS EUROSTAT workshop on supervisory and control systems for NA purposes

QMS: Elements Model: ¿where are we going to? (framework) Process: ¿how to arrive? Structure: actors, role EUROSTAT workshop on supervisory and control systems for NA purposes

QMS: Elements (2) Model: ¿where are we going to? (framework) CoBit EFQM CoP EU Process: ¿how to arrive? PDCA (Plan, Do, Check, Act) Structure: actors, role Quality Unit  operative Quality Committee  objectives (all units involved, as in the past) Governing Board  Decision taking EUROSTAT workshop on supervisory and control systems for NA purposes

Eurostat workshop on Supervisory and Control Systems for National Accounts purposes Quality in the Spanish Statistical Office Alfredo Cristóbal Cristóbal Director of Economic Accounts and Employment (INE) 8-9 December 2009 EUROSTAT