Evaluation of Library Procedures and Services

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Presentation transcript:

Evaluation of Library Procedures and Services By Bhupendra Ratha, Lecturer S. L. I. Sc., D.A.V.V., Indore Email Id: bhu261@gmail.com

Library Procedures Acquisition procedure Technical procedure Circulation procedure Serial control procedure Stock verification

Library Services OPAC Collection Circulation services Reference service DDS Abstracting and Indexing Services Other Services

Criteria of Evaluation What is your library’s mission? What services do you provide? What do you want to serve for your users? What important resources do you have? What are the changing needs of users? Organizational culture impacts Better understanding to users

Evaluation Process Outcomes Output Measures Input Measures Process Money Staff Materials Space Staff activity Machine activity Resource activity Building activity Services Products Beneficial affects or outcomes: Individual Time Better decisions Satisfaction Organization Reduce costs Increase revenues Introduce new products Improve quality Outcomes