Application Service Providers The new way of working

Sumary What is an Application Service Provider What does it bring ? What are the different types of ASP ? The ASP model ASP is increasing each years Some examples of Application Service Providers Google Zoho Paypal Altervisions.com

What is an Application Service Provider ? Business that provides computer-based services to customers over a network Also called On-demand software or software as a service (SaaS) Providing access to a particular application program using a standard protocol such as HTTP CRM (Customer Relationship Management) s management Documents management

What is an Application Service Provider What does it bring ? Data is stored out ! In the Providers data warehouse Only need a web browser No need of powerful hardware No need of specific architecture No need of any other software Data is secured Do not be afraid of loosing it on a break-in

What is an Application Service Provider What are the different types of ASP ? A specialist or functional ASP delivers a single application Credit card payment processing Timesheet services A vertical market ASP delivers a solution package for a specific customer type Industry Medical CRM An enterprise ASP delivers broad spectrum solutions A local ASP delivers smallbusiness services within a limited area

The ASP model Common features ASP fully owns and operates the software application(s) ASP owns, operates and maintains the servers that support the software ASP makes information available to customers via the Internet or a "thin client" ASP bills on a "per-use" basis or on a monthly/annual fee

The ASP model Advantages Software integration issues are not managed by the client Software costs for the application are spread over a number of clients Key software systems are kept up to date, available, and managed for performance by experts Improved reliability, availability, scalability and security of internal IT systems Reduction of internal IT costs to a predictable monthly fee

The ASP model Disadvantages Accessibility can be broken Network problems Providers problems Relying on Provider to ensure an essential function Clients must generally accept the application as it is provided by the provider

The ASP is increasing each year ! Because of Reliability of web connections which is growing every year Costs of web connections which are getting down every year Costs of specifics internal and outsourcing development which are growing ASP market passed from 1.5 Billion dollars to 4 billion dollars since 2001

Some examples of ASP Google (no customizations) Google Documents Google Mails Google Analytics Zoho (no customizations) Zoho Projects Zoho CRM Paypal (no customizations) Credit card operations Altervisions.com (customizations possibles) CRMs IBM …