Service and Leadership The Leadership Excellence Series Service and Leadership 320
Effective Leaders Provide a clear direction Foster collaboration Motivate achievement 1
Team Leaders Encourage participation Facilitate communication Facilitate problem-solving Tolerate mistakes Help team members grow Persuade 2
Benefits of Teams Improve the quality of work life Increase productivity Reduce costs Enhance product or service quality Improve organization/company quality 3
– U.S. Senator Sam J. Ervin, Jr. Conclusion A person who is worthy of being a leader wants power not for himself, but in order to be of service. – U.S. Senator Sam J. Ervin, Jr. 4