“Changing for Progress and Longevity in Your Credit Union” June 18, 2018 1

Edu-Tainer  Motivator  Energizer Milton Hunt, CEO/President Employee Training Motivational Speaking Keynote Addresses Workshops / Seminars Breakout Sessions Employee Coaching Edu-Tainer  Motivator  Energizer

“Progress” … forward or onward movement towards a destination.

“Longevity” … long life.

“The 2 Types of Credit Unions”

Leadership Leadership – The ability to create an environment where individuals willingly apply their unique abilities to a common mission. Leadership is about the relationship between leaders and their team.

Management Management – All actions are focused on accomplishing the tasks in an organization.

We must become ultra MEMBER centric focused

Meeting the Needs What are the needs of your members? What are the needs of your staff? What are the needs of your volunteers?

TRUST Communication Relationship Listen Time Acceptance

Beliefs Actions Behavior

“Blessed are the flexible, for they shall not be bent out of shape. ” “Blessed are the flexible, for they shall not be bent out of shape.” — Dr. Michael McGriffy

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