PVS Report Dave Weaving

How Do New Volunteers Hear About US? How did you first hear about AARP Foundation Tax-Aide?   From another person 41% From a newspaper or newsletter 26% Another AARP source (phone, publication) 11% From the IRS (phone, flyer, publication) < .5% From AARP's website, www.aarp.org 4% On TV or radio 1% Other (please specify) 13% No Answer 3%

PVS REPORT Volunteer Recruiting Goal Grow Total NY3 Volunteer Force by 3% from 2016 Easier Path to the Registration Form Some initial problems encountered; these are now fixed Processing Volunteers on the Portal Contact Dave for any problems or instructions that you need Discussion/Feedback? Volunteer Recruiting Progress - How’s it going? Volunteer Retention – Any problems? Any fallout due to new software? General Problems and Challenges

PORTAL – NEW VOLUNTEERS CATEGORIES Candidates initially appear as: Under Consideration: Submitted Once contacted and determined to be a good candidate DC moves them to: Under Consideration: Candidate Once scheduled for training DC updates status to: Under Consideration: Approved Once Certified … The State ADS (Ginni) moves the Candidate to: Volunteer: Approved This will be based on input to Ginni from the DC