UC Riverside Smart Classrooms Israel Fletes Manager UCR Computing – Multimedia Larry L. Sautter Gold Award

Classroom Technology Plan Original plan was successful Original plan was successful 4 levels of equipment setup 4 levels of equipment setup A – Basic setup, LCD, VHS, DVD A – Basic setup, LCD, VHS, DVD B – Basic and P.A. B – Basic and P.A. C – Basic, Sound, Doc Cam and PC C – Basic, Sound, Doc Cam and PC The X classrooms The X classrooms Surveys Surveys New 4 year plan New 4 year plan Single Point of Control Single Point of Control PC Computer PC Computer Enhancements Enhancements Dual projection Dual projection Write panels Write panels Videoconferencing Videoconferencing Equipment renewal and replacement Equipment renewal and replacement

Classroom Technology Plan Provide more with less Provide more with less Maintenance Maintenance Support Support Security Security Improve past installations Improve past installations Projector problems Projector problems Standardize controls Standardize controls Secure Equipment Secure Equipment

Classroom Technology Plan Multimedia Controller Multimedia Controller Standard Configuration Standard Configuration IP supported IP supported Secured Secured Cost Effective Cost Effective Classrooms Website Classrooms Website Web storage for faculty Web storage for faculty Multimedia Helpdesk Multimedia Helpdesk HELP HELP Phones Phones

Multimedia Controller Extron System 5 IP Extron System 5 IP

Extron System 5 IP Single Point of Control Single Point of Control Remote Monitoring & Web Support Remote Monitoring & Web Support Alerts Alerts HELP HELP Projector Maintenance (lamp hours) Projector Maintenance (lamp hours) Projector Security (disconnected projectors) Projector Security (disconnected projectors)

Extron System 5 IP ALERTS accounts – forwarding accounts – forwarding webmail.ucr.edu webmail.ucr.edu HELP HELP 8 seconds 8 seconds Projector Communication Lost Projector Communication Lost 30 seconds 30 seconds Lamp Hours Exceeding Specified Threshold – 750 hours Lamp Hours Exceeding Specified Threshold – 750 hours Within one day Within one day

Multimedia Helpdesk HELP or Projector Communication Lost

Successful Security Plan Partnership with UC Police Dept Partnership with UC Police Dept Projectors Saved – 4 Projectors Saved – 4 First Real Test First Real Test

Smart Classroom Network Classroom virtual subnet created Classroom virtual subnet created Cisco 8 port switch – 100mb Cisco 8 port switch – 100mb WiFi WiFi DHCP ports DHCP ports 3 – Ethernet ports with static IP assigned 3 – Ethernet ports with static IP assigned Extron System 5 IP Extron System 5 IP PC Computer PC Computer Aux (videoconferencing?) Aux (videoconferencing?)

Smart Classroom Support Classroom website Classroom website Web file storage for faculty Web file storage for faculty

Smart Classroom Support One on One consultations One on One consultations Workshops Workshops faculty faculty Large Lecture Halls Large Lecture Halls Open-use time in average classroom Open-use time in average classroom Demo Room Demo Room Demo Room Demo Room

Pitfalls of Technology Help Calls Help Calls 50% accidents or pulled trigger too soon 50% accidents or pulled trigger too soon 30% user laptop trouble or other 30% user laptop trouble or other 15% missing mic batteries, cables 15% missing mic batteries, cables 5% actual trouble 5% actual trouble Projector not responding to commands Projector not responding to commands Microphone not working Microphone not working VCR audio or video quality VCR audio or video quality Middle of the night false alarm calls Middle of the night false alarm calls

Pitfalls of Technology Classroom Phones Classroom Phones Ringers can be turned off Ringers can be turned off Ringing during class Ringing during class Projector Lamps Projector Lamps Die before specified lamp life Die before specified lamp life Backup Equipment – 2 of each Backup Equipment – 2 of each

Classroom Technology Next Steps Customize System 5 IP webpages Customize System 5 IP webpages Computers in Every room Computers in Every room (Open-Manage software) (Open-Manage software) Clickers (Audience Response) Clickers (Audience Response) Dual Projection – Net Supported Dual Projection – Net Supported

UC Riverside Smart Classrooms Classroom Technology plan Classroom Technology plan Smart Classrooms Smart Classrooms Israel Fletes Israel Fletes Project Members Project Members Israel Fletes Israel Fletes Michael Capriotti Michael Capriotti Jorge Macias Jorge Macias