Factors Affecting the Business Environment What’s Shakin’? Factors Affecting the Business Environment Economics LAP 26
Identify types of external factors affecting business environments.
External Environment Businesses must respond right! Must meet customer needs
External Factors Ethnic/cultural factors Political factors Social factors Economic factors Technological factors Competitive factors
Ethnic/Cultural Factors Globalization Cultural intelligence
Political Factors Laws Regulatory agencies Industry associations Consumer groups Taxes
Social Factors Changing values and attitudes Changing family roles Lifestyle and fashion trends Demographic shifts
Economic Factors Customer spending Business costs
Technological Factors Looking for updated technology Meeting customer needs
Competitive Factors Increased due to globalization Must stay ahead of the pack
Discuss how businesses react to factors affecting their environments.
How Businesses React to External Environment Environmental scanning— gathering information Determining level of susceptibility Planning ahead!
Keep the Change Adapting to Markets Economics LAP 25
Explain why businesses must adapt to changing markets.
Forces Driving Market Change Globalization Consumer demands Spending trends Industry structure changes Growth of service businesses Shrinking product life cycles
Characteristics of Adaptable Organizations Flexibility Cultural intelligence Strong leadership Open-mindedness Agility Cohesiveness
Describe ways that businesses adapt to changing markets.
Strategies Businesses Use to Stay Flexible Proactive management Innovative management Competitive aggression Organizational learning Market orientation Slack resources