What you will get? Or what you like to know?

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Presentation transcript:

What you will get? Or what you like to know? TVS LSL – Email Service is moving into a Hosted model from 15th June 2013. What you will get? Or what you like to know?

TVS LSL – Email service from 15th June 2013 Hosted at “Ctrl+S” Data Centre at Hydrabad Service delivered by Carizen, Chennai Managed by TVS LSL IT Department Using Rainmail, Open Source Email Server Away from TVS LSL Main Data Centre hosting all applications (ex: RVW, etc. ) Fully Internet based communication, access from anywhere in the world

Proposed Setup Domain name: tvslsl.com Each user given 500MB Mail boxes Facilities: Chat, File Server, Messaging (Standard), Webmail with Calendar/Task/Notes Additional Facilities: Web based Instant Messaging, Audio/Video Conferencing, Whiteboard, Remote Screen sharing

Proposed Setup - Contd Email client supported Webmail (any Internet Browser could be used. URL: email.tvslsl.com) Microsoft Outlook (for any staff who owns a Laptop/ Desktop and has MS Office package) Mobile Phones with Internet access and has any supported Email apps.

Email (web access) Features Compose, Spell Check Address completion (from Address book) Attachments Read notification Signature Email Filters (Server Side) Vacation/Auto Response

Email (web access) Features - Contd Email Forwarding Password Change Sender Alias Calendar / Task / Notes File Storage Block Email senders Block Attachments

Security Host based Firewall Hardened OS Traffic encrypted using SSL SSL protected using 128 Bit Digital Certificate Password policies requiring strong password Temporarily block access if wrong password entered more than certain number of times.

Security - Contd Detailed Login logs Firewall logs Bandwidth logs Email logs 99%+ SPAM protection 100% Virus Protection Outbound SPAM protection (to identify hacked account passwords)

Privacy Email data available only to users with access to password S/MIME encryption for privacy of end user communication

Administration Web based Console for User Management Bulk User management Optional Command line console access

Data Center Tier 4 DC (Multiple sources of power) 48 Hour generator backup Secure and sealed rack space Air Conditioning with ambient temperature control Biometric access control Data Assurance using SAN 100Mbps LAN connectivity with Multiple ISP providers (Reliance, TATA, BSNL)

SLA 100% Hosting uptime 99% SPAM Protection 100% Virus protection Zero hour Virus protection Support – 1 Hour response time Support – Remote, Chat, Phone, Email, Onsite Emergency Support – 2 Hour Response time