Ten Steps to Wireless for Libraries Live web event July, 21, 2005 WebJunction's Focus on Wireless Internet Access in Public Libraries

Step 1… Why Customer/Community service Increase library traffic No more room to expand Technical progression Inexpensive Most libraries have internet access already Why should your library provide this service??

Step 2… Planning Library Requirements Simple and Reliable Controlled access Inexpensive Industry standards Integrate into existing network infrastructure Wireless footprint

Step 3… Survey your existing network Hotspot Setup Choices 1) Wide open wireless access point 2) Private turnkey system 3) Wi-Fi Hotspot operator Present network integration 1.Do you have a network 2.Do you use dialup access 3.Staff computers 4.Bandwidth requirements 5.Other wireless networks

Step 4… Understand wireless security in libraries Wireless and security expert Marshall Breeding will be covering more on this later, in this live web event... Stay tuned!!!

System/Hardware purchase options Freeware systems Large corporate business solutions Consumer/Retail Manufactures Linksys, 3Com, Netgear, D-Link, Zyair System/Hardware purchase options Freeware systems System/Hardware purchase options Freeware systems Step 5… Evaluate wireless hardware

Other Wireless Solution Manufactures Step 5… Evaluate wireless hardware

Staff network Public wired VPN Router DSA-3100 gateway DSA-3100p Printer Present Network configuration DWL-7000 Patron laptop Step 5… Evaluate wireless hardware

Wide open, no security configured Step 5… Evaluate wireless hardware

Many, many features User Bandwidth & Access Control Built-in DHCP Server & Advanced Firewall Up to 50 Concurrent Online Users Generate Up to 2000 On-demand Users… Requires External Printer (DSA-3100P) 250 PERMANENT user name and passwords available Ability to connect to central authentication Login Schedule Policies Configure free internet access zones Step 5… Evaluate wireless hardware

No configuration required Simple password generation Step 5… Evaluate wireless hardware

Key Points $1.00 one time signup fee (Personal ID required) Single button press to generate username and password 1 hour session limit valid for 1 day Free surfing zones Connection of laptop handled by the patron Step 5… Evaluate wireless hardware

Step 6… Access policy Can be wide and varied Let your board of directors decide with your input Community standards Local laws, federal laws Webjunction article

Step 7… Support plan for users Will you have a tech person on staff to help patrons? Will your present staff be able to answer questions? Are the patrons expected to do it themselves? Ross Rikers article from Webjunction Blackfalds Librarys FAQ

Step 8… Train your Staff Document your setup and procedures. Get buy-in from your staff. Hold training sessions. Rollout wireless system to staff first.

Step 9… Educate your patrons Hold some training sessions or classes. Have some books and FAQs available. Inform them of the security implications of wireless usage. Websites for education

Step 10… Marketing We became part of the Wi-Fi Alliance Improve awareness of our services Travelers know that we are here (we are listed in their database) The Wi-Fi ZONE logo means you have met their standards Free membership Hired a summer student Designed brochures, information packs, and documentation Went out and actively promoted our service Newspapers, community cable, tourism booths Promote your Wireless service!!!

RULES FOR HOTSPOT SUCCESS 1.Provide a laptop-friendly environment. 2.Get the word out to your customers about your hotspot. 3.Promote your hotspot externally, too. 4.Get listed in hotspot directories. 5.Help customers get connected. 6.Give free trials to entice new users. 7.Provide workstations for those without laptops. 8.Monitor activity to prevent fraudulent use. Step 10… Marketing

Thank you