mSCOA Phase 4 – Pilot and Change Management High lighting lessons learned Presented by National Treasury: Chief Directorate Local Government Budget Analysis

Pilots – non metro’s Lesson learned Umhlatuze Senqu Overstrand Detailed project plan with milestones, start early Phased approach Organisational realignment to function Change management challenges Passionate and participating officials Support from senior management Must not be done by service provider Good opportunity for “Clean up” Formally documenting process and progress

Pilots – non metro’s Lesson learned Umhlatuze Senqu Overstrand Dedicated testing time and full walk through’s Prefer parallel approach All or nothing approach Training – Key to understanding mSCOA Continuous communication Matching of COA to mSCOA – Processes – excel based Must not be done by service provider Up to date IT infrastructure Business process approach

Pilots – non metro’s Lesson learned Umhlatuze Senqu Overstrand Involvement of NT and PT Creation and updating risk registers IDP – Project segment based approach

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