Standards for Use Measures for Electronic Resources

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Presentation transcript:

Standards for Use Measures for Electronic Resources Martha Kyrillidou Association of Research Libraries Use Measures for Electronic Resources Chicago, IL June 27, 2005 www.arl.org

It’s…? “familiar” and digital www.arl.org

Draft report Strategies for Benchmarking Usage of Electronic Resources Across Publishers and Vendors By Wonsik “Jeff” Shim, Martha Kyrillidou, and Lynn Silipigni Connaway With an appendix by Adam Chandler www.arl.org

Factors affecting usage numbers Capture and counting methods Usability of library web pages User population Instruction and marketing www.arl.org

Uses for usage statistics Content providers Libraries Consortia Users as readers and authors www.arl.org

Evolution ICOLC Guidelines ARL E-Metrics Pilot Project CLIR Report by Judy Luther NISO Z39.50 on Library Statistics DLF ERMI Project COUNTER Webmetrics ARL Supplementary Statistics DigiQUAL+™ MINES for Libraries™ www.arl.org

Issues affecting collection and use of usage statistics Logistical Technological Environmental Interpretational Do not negate the need for effective deployment www.arl.org

www.arl.org

www.arl.org

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Use is not everything Focus on the USER www.arl.org

Developing DigiQUAL Survey Items Background: ServQUAL ->LibQUAL ->DigiQUAL DigiQUAL: 12 themes of DL service quality Accessibility Collection building DL as community for users Copyright Navigability Resource use ...developers Role of federations Interoperability Evaluating collections ...reviewers DL sustainability www.arl.org

Building a Survey (cont.) Customize Survey Issue: Flexibility vs. Standardization www.arl.org

Implementing Survey - Incentives Issues: must be easily transferable, requires email address - clear IRB www.arl.org

Analysis & Reporting - Issues Interpreting results from individual libraries in the context of other sites www.arl.org

www.arl.org

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