Artificial Intelligence Yes, Data Can Drive Individual Conversations and Results

humans don’t scale computers don’t have intuition Microsoft Inspire 12/6/2018 9:35 PM humans don’t scale computers don’t have intuition © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft Inspire Lifelong Learning demands individualized communication & connections… Predictive Analytics don’t fill this void and… where are scalable prescriptive frameworks to engage and activate students 12/6/2018 9:35 PM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Improving Success Thru Individualization Microsoft Inspire 12/6/2018 9:35 PM Improving Success Thru Individualization Using Attitudes to Build Cognitive Behavioral Models & Interventions Resiliency Self-Confidence Self-Awareness Social Intelligence Self-Discipline Open-Mindedness Clarity Motivation Drive early warning & intervention Find Student Voice Student as Customer Add Relationships to the Student’s LTV © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Data Driven Humanized Engagement Microsoft Inspire 12/6/2018 9:35 PM Data Driven Humanized Engagement Interpreting Signals Building Profiles Identify Interaction Deliver Intervention Data Extraction Data Lake © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Interacting with Awareness of What Matters to Each Individual Microsoft Inspire 12/6/2018 9:35 PM Interacting with Awareness of What Matters to Each Individual LISTEN PREDICT & PRESCRIBE ENGAGE Profile (PDO) for Student: James Howlett Attitudinal dimensions of a mentee w/ potential to dropout Intervention (IDO) Low level of motivation for a structured career planning path Close-minded in dealings EDU00012874: Match to mission driven and empathetic coach or advisor Unclear on future goals High Self-confidence EDU000118872 Email on value proposition: “Pros & Cons of College Completion” © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Enable delivery of interventions through cross-channel framework Microsoft Inspire 12/6/2018 9:35 PM Leverage ERP Systems Enable delivery of interventions through cross-channel framework © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Arne Duncan, Secretary of Education Microsoft Inspire 12/6/2018 9:35 PM We must shift incentives at every level to focus on student success, not just access. Arne Duncan, Secretary of Education Lou Aronson CEO lou@discourseanalytics.com 202-486-3040 © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.