Human Resource Management – MGT - 501 Lecture 5 Individual vs. Group Behavior Prof. Dr. Mukhtar Ahmed mgt501@vu.edu.pk Virtual University – Pakistan www.vu.edu.pk

Today’s Topics

Individuals Groups Teams

Individuals

A lot of athletes say they want to be part of a cohesive team—but they also want their name printed on the back of their jerseys in 6-inch-high block letters. -S.P.Robbins

Attitudes Emotions Abilities Personality Self-concept Internal processes Values Attitudes Emotions Abilities Behavior

Why focus on individuals?

Individual differences do not dictate people’s behavior Individual differences do not dictate people’s behavior. Instead, they limit a person’s behavioral range, making some behavior easier than others.

Feelings Beliefs Behavior I like my boss I dislike my co-worker Beliefs I think my boss is decent My co-worker is fool Behavior I support my boss & help him I won’t cooperate with my co-worker

Groups

Group - two or more people with common interests or objectives

the more important group process becomes! The more complex the task, the more it is non-routine and requires a range of skills, the more important group process becomes!

2 + 2 = 5 Synergy

2 + 2 = 3 Process losses

Why do people join groups?

11/1/01 Security Status Social needs Power Goal Achievement 3

Group Roles

Task-oriented roles Initiator-Contributors Information seekers/givers

Relationship-oriented roles Encouragers Harmonizers

Individual roles Blockers Jokers

Characteristics of a well-functioning, effective group Relaxed, comfortable, informal atmosphere Task well understood & accepted Members listen well & participate Clear assignments made & accepted Group aware of its operation & function People express feelings & ideas Consensus decision making Conflict & disagreement center around ideas or methods

Teams

Teams are groups with greater interdependence--shared purpose and destiny. Can be higher performing than groups, but may not be...

Types of Teams

Types of Teams Cross- Functional Self- Managed Problem- Solving Virtual Types of Teams

“It’s easy to get players “It’s easy to get players. Gettin’ ‘em to play together, that’s the hard part.” Casey Stengel

Turning Individuals Into Team Players

Selection Rewards Training

ogether veryone chieves ore T E A M

Enough for today. . .

Human Resource Management – MGT - 501 Lecture 5 Individual vs. Group Behavior Prof. Dr. Mukhtar Ahmed mukhtar59@yahoo.com Virtual University – Pakistan www.vu.edu.pk