Configuration Management DataBase CMDB Configuration Management DataBase

Key Messages Review of developments to date Long term and short term implementations Agreement on Configuration Item Ownership

Process Architecture - EDS Shared Data Repository

Shared Data Repository Correlation Knowledge Incidents Assets a logical collection of data that is shared by all elements of the architecture at all levels. Access to the Shared Data Repository must, of necessitity, be carefully controlled; each data store in the repository will have a single owner, though there may be several readers and updaters who are given authority to access the store. (EDS SOW)

Configuration Management Data Base Assets CMDB Repository for the information related to the managed and managing devices and applications in the JE environment

Correlation Engine Correlation Stores network and application typology and dependency data. Used to determine probable root cause for events in the managed environment that occur within close temporal proximity to each other

Configuration Management Policies The CMDB represents the actual Production environment within JE Federal jurisdiction over Enterprise as a collective entity JE will define the core desktop environment for the customer External consultants must conform to CMS

Configuration Item Policies CI is line item in CMDB External Consultants may own CIs JE resource assigned to track compliance Federal control over CI labelling CIs in secure area CIs have version numbers CIs must pass environmental testing before released to production

CMDB Access Principles Maximize data integrity Minimize data maintenance costs Start small & demonstrate benefits Acknowledge cultural impediments & develop plans to address them single data entry at source

CMDB Access Points Assets What’s happening that affects this CI ? TSC - North Bay What’s happening that affects this CI ? TSC - North Bay Who are the COs for these CIs ? Assets Correlation

CMDB Access Points Assets Who can potentially be affected ? Is there a bigger problem here ? Assets Correlation

CMDB Access Points How many devices will we need replaced next year ? Where is that CI anyway ? How many devices will we need replaced next year ? Assets

CMDB Access Points P.O. Equipment Refresh Update CI Examine E-Form Assets

CMDB Access Points Environment Simulated New Image Testing New Image New Products New Image Entered as New CI Assets

CMDB Access Points P.O. Equipment Refresh Update CI Examine Assets P.O. Equipment Refresh Examine E-Form Update CI Image Assigned to WS CI

CMDB Platform Migrations Assets MS Access Assets SQL Active Server Page Replace Replication or Distributed DBMS Remedy SQL McAfee Help Desk Replace June 2000

CI Ownership - Issues Aligning Responsibility, Authority and Work associated with CMDB population and maintenance Overcoming cultural impediments Distinguish Federal and Local responsibilities Institutionalizing responsibility Accommodating desires of different participants

CMDB Structure - seven categories Technology Interface devices, utility service, application cooperation, distribution service, base platforms Applications Mission & Business Critical & Productivity Applications Data Data Base/Warehouse, Document management/modeling Communications Production servers/workstations, network schematics, Common Object Environments (COE) IT Management ITSM Processes, SLA Mgmt, Performance monitoring Security Policies & Principles, Virus Mgmt, Security/Control mechanisms Systems CASE, programming and test tools Are these categories correct ? End

CMDB Structure - Technology To Legend

CMDB Structure - Network Platforms To Legend

CMDB Structure - Applications To Legend

CMDB Structure - Data To Legend

CMDB Structure - Communications To Legend

CMDB Structure - ITSM

CMDB Structure - Infrastructure Management Services To Legend

CMDB Structure - Security To Legend

CMDB Structure - System Development To Legend

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