But what are you telling me?

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Presentation transcript:

But what are you telling me? I Hear What You Say… But what are you telling me?

Have you ever heard anyone say, "His actions spoke so loudly I couldn't hear what he said?"

Not necessary….really!!

Why is it important??? Less than 35% of the social meanings is actually transmitted by words. 65% of it is conveyed through non-verbal channel. According to the social anthropologist, Edward T. Hall, in a normal conversation between two persons, less than 35% of the social meanings is actually transmitted by words. So, at least 65% of it is conveyed through the body (non-verbal channel).

In the gamut of the non verbal…..

Facial Expressions

Kinesics

Tone of Voice

Posture

Gestures

Eye Contact

Attire

Personal Space

Haptics

Sound Symbols

Silence

Adornment

How do we get it right?

Get out of the autopilot mode

Respect Personal Space

Responding to others’ nonverbal cues

Be aware of your own self