Flexible Services iNotice Board Tuesday April 28, 2015 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Tuesday April 28, 2015 Actual Trips: 287 Actual Passengers Transported: 306 Overall On Time Performance 93.73% Scheduled 56.45% Appointment Time: 100% Productivity: 1.45 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Tuesday April 28, 2015 Actual Trips: 679 (70%) Actual Passenger Transported: 706 Overall On Time Performance: 99.21% Scheduled: 99.26% Appointment Time: 98.68% Productivity: 6.00 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Tuesday April 28, 2015 Total Trips: 966 Trip Per Hour: 4.60 Actual Passengers Transported: 1012 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Tuesday April 28, 2015 STAR Transported: 126 - Ambulatory 180 -Wheelchair / Scooter, Etc Advantage Transported: 697- Ambulatory 9- Wheelchair / Scooter, Etc Total : 823- Ambulatory 189 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6