(Student Support and Development Service)

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Presentation transcript:

(Student Support and Development Service) Student Welfare Service (Student Support and Development Service) Julie Boggon

Where Are We? 1st Floor Percy Gee Building (Students’ Union) Monday – Friday 10:00 a.m. to 4:00 p.m.

What Do We Do? We offer practical: Information Advice Guidance and Support CLICK TO NEXT SLIDE

Who Are We? Student Welfare Officers: General welfare Accommodation International Home/EU finance Assisted by team of support staff

General Welfare Referral service Appeals/advocacy/mediation University/ULSU support services External support services E.g. legal advice Appeals/advocacy/mediation Critical incident response

Accommodation University Accommodation: Appeals Sub wardens E.g. room transfers Sub wardens Personal issues/noise/anti-social behaviour Safety/security Mediation AO 1st If unhappy with response OR discuss poss options 1st = to us AO = facts of situation Us = reasons, policies, objective 3rd party/represent student in appeals etc Safe/secure – SW training crime prevention Links to local PC/ students can meet informally Mediation – intervene re informal complaints/harassment

Accommodation Private landlords: Pro Bono Clinic Community liaison Contracts Mediation Noise/anti-social behaviour Pro Bono Clinic School of Law NOT legally qualified!!!

International Students Immigration Current visa queries Immigration options after studies Working during study Regulations Family Families working rules, coming to uk – grad etc Visa Rules for doctors

International Students Cultural adjustment Hospitality Schemes: HOST/FOSSIL Family: Childcare/schooling Chaplaincy ‘Expressions’ ELTU Finance issues Expressions = family activity session, 1 hour a week stu/staff partners and/or children to meet others Host UK/fossil leicester Settling in/area/acclimatisation study methods ELTU

Finance (Home Students) Funding Advice on income maximisation e.g. Loans/grants/bursaries State Benefits/Tax Credits Banking issues Fees Advice re: eligibility for student loan/NHS Bursary

Finance (Home Students) Budgeting/Money Management Hardship Hardship fund applications Emergency loans Charity/Trust Fund information Debt Advice/support negotiating with creditors

Other University Support Services: Making Connections Student Development/Careers AccessAbility Healthy Living Service Counselling Mental Wellbeing www.le.ac.uk/ssds

Students’ Union Education Unit Elected Officers Clubs/societies Academic appeals Elected Officers Academic/Welfare/International Clubs/societies Nightline Safety Bus Accommodation

Enjoy your studies and don’t forget: We are here to help!! 0116 223 1185 welfare@le.ac.uk www.le.ac.uk/welfare