Sources, Audiences, Evaluation Information Sources, Audiences, Evaluation Iain Rickard Performance Manager
Sources Public Health Activity & Cost Performance Quality Measures Information about health and our population’s needs Activity & Cost Are we spending (y)our money appropriately to address the above? Performance Are we meeting national and local targets? Quality Measures Are patients receiving safe and effective care? Feedback Complaints, compliments, survey results
Audiences The following groups and individuals receive and evaluate information: CCG Integrated Governance Committee Providers (St. George’s, Community Services Wandsworth, SWL & St. George’s Mental Health Trust) at Clinical Quality Review Meetings Commissioning Teams Urgent Care Board (new) CCG Board Patients & the Public (via Board meetings or websites) NHS England
Evaluation Existing Information Drilling Down National targets (e.g. A&E 4 hour wait, 18 week RTT) Benchmarking (against similar organisations / national averages) Drilling Down More detailed data Service Plans Developing New Information (Intelligence) Proxy indicators (Smoking Quitters as a measure of CVD Mortality) Early warning systems (Urgent Care Dashboard & Post Keogh report) Diagnostics (Mapping & Modelling)