Steering Team Introduction Steering Team 1: Overview See pages 18-56 of the STAR:Health Care Facilitator’s Guide for a slide by slide script of how to lead this session.   The goal of the Steering Team Session is to guide participants through a journey towards the development of a STAR workplace. Peer Leaders are direct care employees who act as sounding boards and guides for their peers. They will understand their role in the change, having specific activities that they can utilize in helping their peers create a STAR Workplace. The purpose is to indoctrinate a core group into the STAR Workplace philosophy and have them become the champions of STAR by helping their facility to begin solving for process/technical changes, and introduce the strategy for removing toxic workplace language. Session content will build around achieving buy-in to two desired outcomes that are intended to create the STAR Workplace: Schedule Control: Employees sense of control over the time and timing of work Supervisor and Coworker Support: performance support, and personal and family support A twenty (20) minute introduction will explain this to all the Steering Team members, which will include the Steering Team receiving Peer Leader Handouts and the STAR and SLUDGE Overviews. Non-manager peer leaders will then be asked to leave after the third slide has been explained. Time: You have three hours. You will develop your own pacing as you do multiple sessions. Session Participants: Administrator, DON, ADON, Scheduler, Unit Managers, 1+ CNA per unit/shift; 1+ nurse per unit and shift, nurse practice educator, weekend shift supervisor if possible, evening shift supervisor.

Peer Leader Role Support everyone as they try new ideas Reinforce your behaviors that create positive change Be a safe place for you to share your thoughts and feelings about the STAR Workplace Help you solve issues Lead special activities to support the workplace you are creating

Background CultureRx Research Team Goals Supportive supervisors for employee performance & personal lives Employees’ sense of control over the time and timing of their work

Safe Legal Cost Neutral

Each person has the support they need to have control over their work and life As long as the work gets done

DEMANDS/CONTROL

Just TRUST ME To Do The Work

Judgment Time Beliefs

Each person has the support they need to have control over their work and life As long as the work gets done

…people at all levels stop doing any activity that is a waste of their time, the resident’s time, or the company’s money… …employees have the freedom to work any way they want… …every day feels like my day off… …work isn’t a place you go, it’s something you do… …nobody feels overworked, guilty or stressed out …and there’s no judgment about how you spend your time

Safe Legal Cost Neutral

OUR PROCESS

Our Process

Steering Team 1: Overview   The goal of the Steering Team Session is to guide participants through a journey towards the development of a STAR workplace. Peer Leaders are direct care employees who act as sounding boards and guides for their peers. They will understand their role in the change, having specific activities that they can utilize in helping their peers create a STAR Workplace. The purpose is to indoctrinate a core group into the STAR Workplace philosophy and have them become the champions of STAR by helping their facility to begin solving for process/technical changes, and introduce the strategy for removing toxic workplace language. Session content will build around achieving buy-in to two desired outcomes that are intended to create the STAR Workplace: Schedule Control: Employees sense of control over the time and timing of work Supervisor and Coworker Support: performance support, and personal and family support A twenty (20) minute introduction will explain this to all the Steering Team members, which will include the Steering Team receiving Peer Leader Handouts and the STAR and SLUDGE Overviews. Non-manager peer leaders will then be asked to leave after the third slide has been explained. Time: You have three hours. You will develop your own pacing as you do multiple sessions. Session Participants: Administrator, DON, ADON, Scheduler, Unit Managers, 1+ CNA per unit/shift; 1+ nurse per unit and shift, nurse practice educator, weekend shift supervisor if possible, evening shift supervisor.