Subcomponents 8D for Problem Solving Step 1 – Form the Team Lead:________________________ Team-members: ______________________ _________________________ ______________________ _________________________ Step 2 – Describe the Problem Problem Statement: ____________________________________________________ Step 3 – Describe Containment Actions (completed before restart) ____________________________________________________________________________________________________ _________________________________________________________________________________________________________ Step 4 – Identify Root Cause(s) 5 Why – Ask “why” until you truly understand root cause(s) Is/Is Not Table – Summarize the facts about good and bad products/processes Fishbone – Brain-storm many potential causes through cause and effect diagram Step 5 – Choose and Implement Corrective Actions Countermeasure Who is Responsible Target Date Status Step 6 – Verify/Evaluate Results Evaluate and Verify that the countermeasures actually fixed the problem: Step 7 – Prevent Recurrence Institutionalize the corrective actions. Step 8 – Congratulate the Team