Professionalism in IT Campaign Charles Hughes President 2005-2006 British Computer Society Defence and Security IS Workshop November 2007

Issues for the Industry Technical solution provider; not business transformation partner Bad press and poor image “Declining employment opportunities” Skills shortage

Business Case “There is an exceptionally large discrepancy between best practice and common practice in IT.” Royal Academy of Engineering – BCS “Annual cost of IT failure in Western Europe $140.5 Billions” Gartner “Competent suppliers working with competent customers are 8 times more likely to deliver successful projects” Office of Government Commerce © 2006 The British Computer Society

Transformational Change Failure © 2006 The British Computer Society

A Maturity Model for a Profession Derived from the Carnegie Mellon University Capability Maturity Model® Statutory 5 Established Levels Public 4 Governed 3 Qualified 2 Developing Levels IT Organized 1 © 2006 The British Computer Society

It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change Charles Darwin (1809 – 1882) © 2007 The British Computer Society

Professionalism in IT Programme Working Party conclusions Professionalism is the key to improved performance – professionalism of IT practitioners and organisations IT profession must change from a technical solution provider to a full partner in IT enabled business change Change requires industry-wide collaboration © 2007 The British Computer Society

Professionalism in IT Programme The Objectives To improve the ability of business and other organisations to exploit the potential of information technology effectively and consistently Build IT professionalism to the level at which it exists in other areas of professional activity Develop a profession that is respected and valued by its stakeholders for its approach to the exploitation and application of IT © 2007 The British Computer Society

The New IT Profession A profession that will: Benefits for IT practitioners A profession that will: attract high quality people inspire high performance represent a career aspiration and opportunity for a wide spectrum of people. and will bring: higher rewards, improved career opportunities increased recognition and respect © 2007 The British Computer Society

The New IT Profession Business focussed – playing a full part in all stages of IT enabled business change Appropriate technical and soft skills About information and technology Personal responsibility and accountability Attractive to a broad range of entrants

Building the New IT Profession CHARTERED IT PROFESSIONALS Building the New IT Profession QUALIFIED IT PROFESSIONALS IT STUDENTS & TRAINEES Qualifications Framework Development Services CPD Skills & Competence Framework Disciplinary & Support Processes Competence CPD Process Skills Specialist Disciplines Body of Knowledge Admission Processes Academic Scope Governance Structure Ethical & Behavioural IT PROFESSION INFRASTRUCTURE GOVERNANCE & ADMINISTRATION REQUIRED STANDARDS © 2006 The British Computer Society

The New IT Profession

What are the Organisational Professionalism Guidelines? Each organisation is a bridge in a supply chain and each supply chain bridge relies on the seven piers of organisational professionalism integrity processes people communication improvement relationships citizenship © 2006 The British Computer Society

BUSINESS LEADERSHIP OF TECHNOLOGICAL CHANGE 5 CHALLENGES FOR SENIOR EXECUTIVES Creating transformational value Building capability for change Creating open communication Managing confidence and risk Building personal capability and confidence © 2006 The British Computer Society

Professionalism in IT Campaign Charles Hughes President 2005-2006 British Computer Society Defence Workshop November 2007