Authoritarian Leaders Control everything Make all decisions Discourage communication Tell people what to do Punish mistakes Discourage growth 320 Service and Leadership 1
Today’s Leaders Today’s leaders serve their team members. 2 320 Service and Leadership 2
Team Leaders Encourage participation Facilitate communication Facilitate problem-solving Tolerate mistakes Help team members grow Persuade 320 Service and Leadership 3
Benefits of Teams Improve quality of work life Increase productivity Reduce costs Enhance product or service quality Improve company/community quality 320 Service and Leadership 4