12/9/2018 6:41 AM BRK2036 An overview of Windows Analytics: New tools to help improve Windows experiences #WindowsAnalytics © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Digital transformation Marketing All Hands 12/9/2018 6:41 AM Digital transformation © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Data based insights are a core part of Modern IT Microsoft Inspire 12/9/2018 6:41 AM Classic IT Modern IT Single Device Business Owned Corporate Network & Legacy Apps Manual Reactive High-touch Multiple Devices User and Business Owned Cloud Managed & SaaS Apps Automated Proactive Self-Service Data based insights are a core part of Modern IT © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft Inspire 12/9/2018 6:41 AM Introducing Microsoft 365 A complete, intelligent, secure solution to empower employees. Office 365 Windows 10 Enterprise Mobility + Security © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft 365 powered device Microsoft Inspire 12/9/2018 6:41 AM Microsoft 365 powered device Introducing Windows Analytics Easy to deploy and manage Always up to date Proactive insights Intelligent security, built-in © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Windows Analytics Upgrade Readiness Update Compliance Device Health (GA) Update Compliance (Public Preview) Device Health (Public Preview) Plan upgrades by identifying devices that are ready, identify and resolve app and driver compatibility blockers Ensure update and antimalware compliance with timely reports for all your devices (even those on the road) Reduce support costs by pro-actively identifying and remediating top end-user impacting issues

Windows Analytics Data Flow MSFT, as “IT admin” for consumers, uses telemetry to ensure OS, app and driver releases land with the right level of quality/health/compat Windows Analytics gives IT telemetry-based insights to their devices, exposed via OMS log analytics IT controls the level of telemetry collected, which impacts Analytics availability 12/9/2018 6:41 AM Telemetry Service OMS Log Analytics MSFT Cloud Telemetry Upload GP/SCCM/Intune Configure Control Windows Analytics Data Flow Value to customer: Reduce TCO via proactive insights Value to MSFT: Telemetry helps us improve the product, staying current helps our ecosystem © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

12/9/2018 6:41 AM Testimonials Windows Upgrade Analytics provides a unique upgrade readiness view for every machine which helps us prioritize our appcompat testing. - Konrad Riegger, Manager, Digital Workplace, The Daimler Group We are excited to have Upgrade Analytics as a tool to simplify the application compatibility analysis process. We are already working with application owners to determine compatibility with Windows 10. Upgrade Analytics will be used to complement that work and to uncover any applications that may have been overlooked. - Marlie Arellano, Endpoint Administrator – Endpoint Engineering, Ryder System, Inc. Windows Upgrade Readiness helped us to quickly design a strategic approach for our Windows 10 deployment by allowing us to focus on applications that needed special attention while moving quickly to upgrade machines that were Windows 10 ready. It is also the driving force behind our Windows as a Service adoption strategy.    - Frank Trout, System Specialist, Independence Blue Cross © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Demo | Upgrade Readiness 12/9/2018 6:41 AM Demo | Upgrade Readiness © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Demo | Update Compliance and Device Health 12/9/2018 6:41 AM Demo | Update Compliance and Device Health © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

MSIT Success Story

12/9/2018 6:41 AM What’s next? © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Coming soon: App Reliability Reduce app crashes by… Seeing which apps have the most incidents Click through for insights to root cause and improve: Which app versions have the lowest incident rates on which OS versions Trending Filtering Coming soon: App Reliability APP CRASHES AND HANGS 1429 72 Overview This report provides you with insights into app reliability in your organization so that you can take action to improve user productivity. App Crashes and Hangs See which widely used apps are stopping unexpectedly (crashing) or not responding (hanging) in your environment. Counts reflect unique devices over the last 14 days. Click through for trending and additional details including versions, dates, and Incident IDs in order to take action to reduce app reliability incidents. APP NAME DEVICES (USED) DEVICES (WITH INCIDENTS) Adobe Photoshop 5000 36 Microsoft Word 3000 723 Microsoft Outlook 2000 614 …

Coming soon: Login Health Improve login success (and transition to a world without passwords) by… Seeing which login types are most widely used, and top-level metrics for each Identify top issues and remediation options Coming soon: Login Health

Future Broader set of analytics (we’re just getting started) 12/9/2018 6:41 AM Future Broader set of analytics (we’re just getting started) Deeper integration with Office and device management Operationalize the device rings Deeper, broader root cause analysis and auto-alerts Extensibility © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Privacy and Deployment 12/9/2018 6:41 AM Privacy and Deployment © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Privacy Principals Supports the Microsoft Online Privacy statement: 12/9/2018 6:41 AM Privacy Principals Supports the Microsoft Online Privacy statement: No disclosure: No disclosure to 3rd parties except as described in the statement No content-based targeting: We will not use your content to target ads to you Security: Your data protected with strong security and encryption Control: You control the diagnostic level you wish to share New 1710 policy: Limit enhanced diagnostic data to the minimum required by Windows Analytics Transparency: Fully documented Windows Analytics telemetry events, visible in viewer tool © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Per Solution Requirements 12/9/2018 6:41 AM Per Solution Requirements Solution OS Versions Min Telemetry Level Required Windows License Upgrade Readiness Win7, 8, 10 Basic Pro, Enterprise, EDU Update Compliance Win10 Device health Enhanced E3, E5* *Not required until GA; even at GA, won’t be required/enforced per seat Note: All Windows Analytics are “zero rated” within OMS log analytics; not charged, don’t count against data limits © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Windows Analytics Deployment Steps Review telemetry data collected with your company’s InfoSec or Compliance team Setup the OMS workspace, note your commercial ID Deploy a small sample (5-15) of devices with deployment script Troubleshoot network or policy configuration issues Validate the insights and evaluate the value of the solution Deploy broadly using SCCM (or Intune or GP)

Session Takeaways and Actions 12/9/2018 6:41 AM Session Takeaways and Actions Windows Analytics helps lowers Windows TCO Easier to get current, stay current and stay healthy Windows Analytics is committed to your privacy Strong privacy statement with transparency, security and control We’re just getting started Lots of new innovations in the pipe Call to action: use it now to upgrade win7->10, continue to reap the benefits on win10 It’s easy to deploy and incurs no additional costs beyond existing windows licenses © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Session Resources http://aka.ms/windowsanalytics - Windows Analytics Marketing Page (has links to technet info) Windows 7 and 8 diagnostic events Windows 10 diagnostic events

12/9/2018 6:41 AM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.