But, what does STAR stand for? Using STAR You can use this technique to answer and structure competency-based questions. But, what does STAR stand for?

Situation - contextualize example Task - What needed to be done? Action - What did you do? - How did you do it? Result - positive outcome - what did you learn or gain?

Assignment 2 Look at the application questions on the next PPT slide Choose 1 question and write 250-300 words or Choose 2 questions and write 150 words for each * Answer the questions using STAR ** Write the number of words on the assignment (and stick to the word count) *** Ensure your assignment is professionally presented

Describe a time when you had to work under pressure to meet a deadline Describe a time when you had to work under pressure to meet a deadline. What did you do? 2. Describe a time when you had to make a difficult decision. 3. Describe a time when you demonstrated good customer service skills. 4. Describe a time when you played an important role in a team. 5. Describe a time when you experienced pressure at university or at work. 6. Describe a time when you demonstrated good leadership skills.

Option 1 – OWL (Highly recommended): 1st - Write your 1st draft 2nd - Send it to OWL for feedback (as an email attachment) 3rd - Print the Email you send to OWL (this will be graded too) 4th - Wait for feedback, and then revise your work 5th - Submit your final draft to Mike in class on May 1st (with the email you sent to OWL)

Hanyang Online Writing Lab (OWL) hanyangowl@gmail.com Start your email: Dear Owl Editor, 2. Attach the assignment as an MS Word.doc file Use 12 point font Double space your work (see next slide) Include your: name (성명), student number (학번), Gender (설별), Department 소속대학, Major 학과, enrolment year 학년, - Don’t forget a signature file

Spacing you should select double spacing highlight the text, right click and select ‘paragraph’

More verbs on next 2 slides arranged by skills/type Action Verbs More verbs on next 2 slides arranged by skills/type Accomplished Achieved Adapted Addressed Advised Analysed Arranged Coached Coordinated Communicated Completed Created Delivered Designed Developed Enhanced Established Explained Fulfilled Helped Implemented Improved Influenced Initiated Instructed Led Maintained Motivated Negotiated Organised Participated Persuaded Planned Presented Researched Resolved Team Working Trained Translated Wrote After this slide. Refer SS to the two example resumes in the class handout. Read through both.

Action verbs – arranged by skill Leadership/management: accomplished, achieved, administered, analyzed, assigned, attained, chaired conducted, consolidated, coordinated, delegated, developed, directed, earned, established, evaluated, executed, facilitated, formulated, guided, handled, headed, impacted, improved, increased, led, mastered, orchestrated, organized, oversaw, planned, predicted, prioritized, produced, proved, recommended, regulated, reorganized, reviewed, reorganized, scheduled, spearheaded, strengthened, supervised, surpassed, trained Communication: addressed, arbitrated, arranged, authored, clarified, collaborated, conferred, convinced, corresponded, delivered, developed, directed, documented, drafted, edited, energized, enlisted, explained, formulated, influenced, interpreted, lectured, liaised, mediated, moderated, negotiated, persuaded, presented, promoted, publicized, reconciled, recruited, reported, rewrote, spoke, suggested, synthesized, translated, verbalized, wrote Technical: analyzed, assembled, built, calculated, computed, consulted, designed, devised, engineered, examined, fabricated, identified, installed, interpreted, maintained, operated, optimized, overhauled, programmed, remodeled, repaired, solved, standardized, streamlined, upgraded Helping: advised, arranged, assessed, assisted, clarified, coached, counseled, demonstrated, diagnosed, educated, enhanced, expedited, facilitated, familiarized, guided, instructed, motivated, oriented, participated, proposed, provided, referred, rehabilitated, represented, served, supported Creative: acted, composed, conceived, conceptualized, created, customized, designed, developed, directed, established, fashioned, founded, illustrated, initiated, instituted, integrated, introduced, invented, originated, performed, planned, published, redesigned, revised, revitalized, shaped, visualized

Action verbs – arranged by skill Research: assessed, clarified, collected, concluded, conducted, constructed, critiqued, derived, designed, determined, diagnosed, discovered, evaluated, examined, extracted, formed, identified, inspected, interpreted, interviewed, investigated, modeled, organized, researched, resolved, reviewed, summarized, surveyed, systematized, tested Teaching: adapted, advised, clarified, coached, communicated, coordinated, demystified, developed, enabled, encouraged, evaluated, explained, facilitated, guided, informed, instructed, persuaded, set goals, stimulated, studied, taught, trained Financial: administered, analyzed, balanced, budgeted, calculated, contracted, forecast, marketed, planned, projected, recommended Clerical: revised, collected, catalogued, classified, compiled clarified, indexed, organized, prepared, processed, simplified, systemized Sales: consolidated, distributed, generated, increased, marketed, obtained, promoted, recruited, stimulated Organizational: approved, accelerated, added, arranged, broadened, catalogued, centralized, changed, classified, collected, compiled, completed, controlled, defined, dispatched, executed, expanded, gained, gathered, generated, implemented, inspected, launched, monitored, operated, organized, prepared, processed, purchased, recorded, reduced, reinforced, retrieved, screened, selected, simplified, sold, specified, steered, structured, systemized, tabulated, unified, updated, utilized, validated, verified