Stakeholder Management Template Issue to stakeholders on regular basis Useful reporting tool to get sponsors and stakeholders up to date. One page summary with RAG status When appropriate e.g. once every 2 weeks, update detailed sheet for each element Distinction made between things that would stop us launching and things that may not be ready for launch but won’t stop the launch. However they will need completion. If necessary, add details on a summary sheet

RAG states whether area is causing a risk to launch date Launch Readiness (as of 20th Mar) – target launch 20th Apr Critical Activities Launch Risk Complete -ness Platform Ready Amber Red Sales Training Green External comms Internal comms Internal roll-out Business Sign-off Support Training Other Activities Complete -ness Order processing Green Reporting Amber Customer X Trial NPD Process Docs Sales Tools Red Website update Roadmap update Launch Risk Completeness RAG states whether area is causing a risk to launch date RAG states whether an area will have outstanding non- mandatory components or issues at launch Green No risks which will impact launch No activities outstanding at launch Amber Risks which may impact launch Some activities to address post launch Red No launch if we don’t mitigate these risks Many activities to address post launch

Business Sign-off Lead : John Brown Risk to launch Green Completeness Amber Status Xxx Risks xxx